You can collect diagnostic information to help Omnissa Technical Support diagnose and resolve issues with a Linux virtual machine that you are using to provision remote Horizon 8 resources. You create a Data Collection Tool (DCT) bundle that gathers the machine's configuration information and logs into a compressed tarball.
For more information, see "Using DCT to Collect Logs for Remote Desktop Features and Components" in the Horizon 8 Administration document.
Procedure
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Log in to the Linux virtual machine as a user with the required privileges.
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Open a command prompt and run the
dct-debug.shscript.
Results
The script generates a tarball that contains the DCT bundle. For example:
ubuntu-18-vdm-sdct-20190201-0606-agent.tgz
The tarball is generated in the directory from which the script was executed (the current working directory).
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