Configuring Autoplay in Safari

When using HTML Access in Safari, users might see the Click to enable audio dialog box when they start a remote desktop or published application for the first time, or when they refresh the browser while using a remote desktop or published application. If users click OK in this dialog box, audio plays normally.

You can prevent this dialog box from appearing by configuring the autoplay policy in the browser. For example, for Safari on a Mac, select Safari > Settings for This Website, move the mouse to the right of Auto-Play, click the drop-down menu, and select Allow All Auto-Play.