Device List View

Use the Device List View in Workspace ONE UEM to see a full listing of devices in the currently selected organization group.

The Last Seen column displays an indicator showing the number of minutes elapsed since the device has checked-in. The indicator is red or green, depending on how long the device is inactive. The default value is 480 minutes (8 hours). You can customize this value by navigating to Groups & Settings > All Settings > Devices & Users > General > Advanced and change the Device Inactivity Timeout (min) value.

Note: For Linux devices, the version number in the Device List View is the kernel version for the enrolled device, not the version of the distribution.

Select a device-friendly name in the General Info column at any time to open the details page for that device. A Friendly Name is the label you assign to a device to help you differentiate devices of the same make and model.

To review activity based on specific information, sort by columns and configure information filters. For example, sort by the Enrollment column to see any devices that are currently unenrolled from Workspace ONE UEM. Search across all devices for a friendly name or the user name to isolate one device or user.

Device List View Action Button Cluster

With one or more devices selected in the Device List View, you can perform common actions with the action button cluster including Query, and other actions accessed through the More Actions button.

Available Device Actions vary by platform, device manufacturer, model, enrollment status, and the specific configuration of your Workspace ONE UEM console. The following option is available:

• Query (All) - Submit an on-demand request for a device to send updated sample data back to the Console. This query includes all of the information in the More Actions query options.
• Lock - Send an MDM command to lock a selected device. The device will not be usable until it is unlocked by a users.

The More Actions options enable you to perform remote actions over there air to the selected device.

Available actions vary depending on Workspace ONE UEM console settings or enrollment status.

• Device Information (Query)- Send an MDM query command to the device to return information on the device such as friendly name, platform, network info, organization group, kernel version, and ownership status.

• Security (Query) – Send an MDM query command to the device to return an updated list of active security measures (encryption status, firewall status, certificates, and more).

• Profiles (Query) – Send an MDM query command to the device to update the status of installed profiles.

• Apps (Query) – Send an MDM query command to the device to return an updated list of installed applications.

• Certificates (Query) – Send an MDM query command to the device to return an updated list of installed certificates.

• Sensors (Query) – Send an MDM query command to the device to return updated sensor values.

• Enterprise Wipe - Unenroll and remove any Wi-Fi and credentials that Workspace ONE UEM pushed down to the device and then removes the Workspace ONE Intelligent Hub from the device. This option does not remove any custom configuration profiles that were sent to the device, but it runs any defined removal manifests. See Custom Configuration profiles for more information.

• Reboot Device - Send an MDM command to restart Linux devices remotely. This action reproduces the effect of powering device off and back on.

• Device Wipe - Send an MDM command to clear all data from a device. This action emulates a factory reset on a Linux device.

  Note: When the Device Wipe action is invoked by an administrator it cannot be undone.

  This action removes apps, users, user files and data, Wi-Fi connections, and other items to make the device unusable, requiring a new install of Linux. The items removed by the Device Wipe action, include the following:

  • Remove user-installed apps - deb

  • Remove user-installed apps - rpm

  • Remove graphical environment apps – deb

  • Remove snap packages

  • Disable remote access to the machine (via SSH)

  • Cleanup cache data and temp files

  • Block user login

  • Remove all saved Wi-Fi connections

  • Delete users and home directories

    Note: System users are not deleted. System users are excluded based on their UID.

• Change Organizational Group - Change the device's home organization group to another existing OG. Includes an option to select a static or dynamic OG.

• Manage Tags - View the currently assigned device tags and see a list of tags available to be assigned with the Manage Tags screen.

• Change Ownership - Change the Ownership setting for a device, where applicable. Choices include Corporate-Dedicated, Corporate-Shared, Employee Owned and Undefined.

• Edit Device - Modify device information such as Friendly Name, Asset Number, Device Ownership, Device Group, and Device Category.

• Delete Device - If a device is still enrolled, then this option issues an unenroll command before removing the entry from Workspace ONE UEM.

Customize Device List View Layout

Display the full listing of visible columns in the Device List view by selecting the Layout button and select the Custom option. This view enables you to display or hide Device List columns per your preferences.

There is also an option to apply your customized column view to all administrators at or below the current organization group (OG). For example, hide Asset Number from the Device List views of the current OG and of all the OGs underneath.

Once all your customizations are complete, select the Accept button to save your column preferences and apply this new column view. To update your column display preferences, select the Layout button settings at any time.

Some notable device list view custom layout columns include the following:

• SSID (Service Set Identifier or Wi-Fi network name)
• Wi-Fi MAC Address
• Wi-Fi IP Address
• Public IP Address

Exporting List View

To save an XLSX or CSV (comma-separated values) file of the entire Device List View for viewing and analyzing with Microsoft Excel, select the Export button. If you have a filter applied to the Device List View, then the exported listing reflects the filtered results.

Search in Device List View

Search for a single device for quick access to its information and take remote action on the device.

Run a search:

1. Navigate to Devices > List View.
2. Select the Search List bar.
3. Enter a user name, device-friendly name, or other device-identifying element. This action initiates a search across all devices, using your search parameter, within the current organization group and all child groups.