You can deploy and run Helpdesk Support Tool only on certain versions of the Windows operating system.
- Windows 7 Professional, Enterprise, and Ultimate x86 and x64 SP1
- Windows Server 2008 R2 Standard and Enterprise x64 SP1
- Windows Server 2012 Standard and Datacenter x64
- Windows 8.1 Professional and Enterprise x86 and x64 with Update
- Windows Server 2012 R2 Standard and Datacenter x64 with Update
- Windows 10 Version 21H2 (November 2021 Update) Professional and Enterprise x86 and x64. See Product Interoperability Matrix for more details about supported Windows 10 versions.
- Windows Server 2016 Standard and Datacenter x64
- Windows Server 2019 Standard and Datacenter x64
- Windows 11 Professional and Enterprise x64
- Windows Server 2022 Standard and Datacenter x64
Important: To enable editing of the user profile archives from Helpdesk Support Tool, either the Dynamic Environment Manager Management Console or FlexEngine must be installed on the target systems as well.
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