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19 november 2024

Printer Server Integration

This topic provides information about the addition of a print server in Omnissa Workspace One UEM.

Add a Print Server in Workspace ONE UEM

The print server must be added in the UEM console.

To add a print server in the UEM console:

  1. Launch your browser and navigate to Workspace ONE UEM environment URL.

  2. Login to the UEM console using the SSO credentials.

  3. Ensure that the correct Organization Group is displayed at the top of the console page.

  4. Navigate to Devices > Printers > Printer Settings > Print Server and select Add Print Server. The Add Print Server page displays.

  5. Complete the fields mentioned in the following table and select Save.

    FieldsDescription
    Friendly NameChoose a meaningful name to identify the Datamax print server.
    HMAC TokenAdd this 32-character alphanumeric value. The UEM console randomly generates this token. This token enables all subsequent requests from the print server to be HMAC signed. Select the entire 32-character string and copy it to the clipboard (Ctrl+C).
    User IDThis field contains the user ID or username associated with a print server on the console. Printers subsequently enrolled to the print server have this username associated with them.
    Service UIDEnter the Service UID or select Generate UID. The service UID is expected to be between 16 to 36 character long alphanumeric value. Once you enter the Service UID in the UEM console, copy the same to the relevant field in the configuration page.

Install the Print Server (NETira-CA Software)

Installing the print server is the most important step in establishing a link between Omnissa Workspace ONE UEM and the printer. Installation of the print server can be accomplished from the Datamax-O'Neil website.

To install the print server:

  1. Navigate to Datamax-O’Neil website by selecting www.datamax-oneil.com.
  2. Select Support & Downloads > Downloads & Drivers.
  3. From the drop-down menu, select your product and then select RL4e.
  4. Under Software & Tools, select Utility and download NETira-CA_Setup.msi.
  5. Once the file is downloaded, execute the downloaded NETira-CA_Setup.msi file and install the print server.
  6. After completion, an icon labeled NETira-CA appears on the desktop.
  7. Run this program to load it in the System Tray. Now, double-click the icon in the System Tray to login to the Datamax-O’Neil Printer Server.

  1. In the User Name field, enter Admin. In the Password field, enter adm1n and select Login.

Configure the Print Server

After logging into the print server, the NETira Connect for AirWatch (Configuration) screen displays.

To configure the print server:

  1. Click once in the empty HMAC Key field and paste the contents of the clipboard.
  2. Complete the Registration URL field by appending /deviceservices/peripheralservice/v1/register/ to the URL found by navigating to Groups & Settings > All Settings > System > Advanced > Site URLs > Device Services URL (minus ‘DeviceServices’ at the end).
  3. In the AirWatch Notify Point field, enter the DNS name associated with a signed certificate. Follow the DNS name with a colon and the appropriate port number followed by /aw-notify. Example: http://airwatchdops.com:9090/aw-notify.
  4. In the Group ID field, enter the group ID used while registering the print server in Workspace ONE UEM.
  5. Select the “…” option to the right of the Certificate file field to browse for the .pfx file you created earlier.
  6. Navigate to and select the .pfx file from the certificate folder on your desktop and select Open.
  7. The .pfx file gets listed in the box next to the Certificate file field.
  8. Select the contents of the Print Server UID field and copy the entire string to the clipboard and select Register Server.

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