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September 3, 2026

Create Tenant

This procedure creates a tenant from the Bootstrap node.

Procedure:

  1. Run the command to create a tenant. For example:

    Note: wso access create-tenant is a one-time command, run only during initial installation.

    wso access create-tenant
    
    # OUTPUT
    # wso access create-tenant
    Starting first tenant creation
    First tenant created successfully
    Waiting for saas restart signal...
    saas still responding, waiting for restart...
    saas still responding, waiting for restart...
    saas still responding, waiting for restart...
    saas stopped responding, restart detected.
    Waiting for SAAS service to be ready...
    Waiting for saas to become ready (timeout: 600s, interval: 5s)...
    [0s elapsed] saas: Not ready, retrying in 5s...
    [5s elapsed] saas: Not ready, retrying in 5s...
    [10s elapsed] saas: Not ready, retrying in 5s...
    [15s elapsed] saas: Not ready, retrying in 5s...
    [20s elapsed] saas: Not ready, retrying in 5s...
    [25s elapsed] saas: Not ready, retrying in 5s...
    [307s elapsed] saas: Not ready, retrying in 5s...
    [312s elapsed] saas: Not ready, retrying in 5s...
    [317s elapsed] saas: Not ready, retrying in 5s...
    [322s elapsed] saas: Not ready, retrying in 5s...
    [327s elapsed] saas: Not ready, retrying in 5s...
    Service saas is ready (after 332s)
    Clearing GreenBox service token cache
    sample tenant creation in progress...
    Tenant Login URL: https://sample.example.com/auth/login
    TenantName: sample
    Username: admin
    Reset Password Link: https://sample.example.com/SAAS/auth/reset?token=eyJ1c2VybmFtZSI6ImFkbWluIiwiZG9tYWluIjoiU3lzdGVtIERvbWFpbiIsImNvZGUiOiIlSWpMZEszLlprJG5CVUE4aGxpV0d0LFY0bUQ8VFRAKHVmcitFW09NIn0
    

    Note: The reset password link expires in 24 hours.

    Result: After creation, you receive the following:

    • Tenant URL
    • Admin username
  2. Use the reset link from the command output to set the admin password.

    The password policy requires the password to include the following:

    • At least 15 characters long.
    • At least one digit (0-9).
    • At least one uppercase letter (A-Z).
    • At least one special character.
  3. If you configured SMTP in Deploy the Omnissa Access and Infrastructure Services, run the following command to complete the SMTP setup.

    wso access smtp init
    # Output
    Enter SMTP Password:
    Validating SMTP configuration...
    SMTP configuration to validate: xxxxxxxxxx
    SMTP configuration validated successfully
    SMTP configuration: True
    Successfully initialized SMTP configuration
    

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