Using Multiple Devices with the Real-Time Audio-Video Feature

If more than one webcam or microphone is connected to the client computer, and the remote desktop supports multiple device redirection with the Real-Time Audio-Video feature, you can use all the webcams and microphones connected to the client computer in the remote desktop. If a default microphone is configured on the client computer, it is reflected on the remote desktop.

For administrators - This feature is supported with virtual desktops. It is not supported with published desktops or published applications. For complete system requirements, see System Requirements for Real-Time Audio-Video.

For end users - whether you can use more than one webcam or microphone with the Real-Time Audio-Video feature depends on how a Horizon administrator has configured the remote desktop.

Following are tips for using more than one webcam or microphone with the Real-Time Audio-Video feature.

• When you connect to a remote desktop, the Real-Time Audio-Video feature redirects all webcams currently connected to the client computer. The remote desktop decides which webcam is the default device. You do not need to configure a preferred webcam in Omnissa Horizon Client.
• If a default microphone is configured on the client computer, it is reflected on the remote desktop.
• If you want to use the same microphone by default in applications such as Skype for Business, you must configure a default microphone. Otherwise, all microphones are redirected and you must select a microphone each time you use the application. For more information, see Select a Preferred Webcam or Microphone on a Windows Client System.
• If you disconnect a webcam or microphone from the client computer, and the device is not being used in an application in the remote desktop, the Real-Time Audio-Video feature deletes the device in the remote desktop immediately. If the device is being used by an application in the remote desktop, the Real-Time Audio-Video feature deletes the device after the application releases it.
• The display name of a redirected device is the actual device name, but with (VDI) appended, for example, C670i FHD Webcam (VDI).
• You can use multiple redirected devices simultaneously in a remote desktop.