Supported Capabilities for Omnissa Workspace ONE Boxer

Learn about the various features supported by Boxer and understand how best these features meet your requirements.

• ENS2 VIP Notifications - Workspace ONE Boxer when configured with ENS2 supports VIP notifications. User can create a list of VIP contacts using VIP notifications. Users can choose only to receive notifications from those contacts and set a custom notification sound for the list. Configuration of this VIP list can be found in Boxer Settings > your exchange account > VIP notifications.

• Information Rights Management - Workspace ONE Boxer supports information rights management for both iOS and Android platforms.

• VPP Application Deployment - You can deploy Workspace ONE Boxer for iOS through Apple's Volume Purchase Program (VPP) from the UEM console. This deployment allows end users to download the app without the need to enter Apple ID. For more information on how to deploy applications through VPP, see Purchased Applications (Apple VPP) Feature Overview section of the Mobile Application Management Guide.

• Apple Wallet Support- Workspace ONE Boxer for iOS has the ability to preview the .pkpass attachments that the user adds to the Apple Wallet.

• Workspace ONE Boxer supports both IRM and Email Classification when composing a message.

• Phishing Report - Workspace ONE Boxer supports the ability to select and report any emails as phishing. The reported email is forwarded to the email address specified in the KVP set in the console. After reporting, the original email reported as phishing is permanently deleted.

• Spam Reporting- Workspace ONE Boxer supports the ability to report any emails as spam. When the user marks an email as spam, the marked email is forwarded to the KVP specified email address. An extra KVP can be used to delete the email upon forwarding.

• Block Insecure Attachments (Android Only) - Workspace ONE Boxer for Android restricts opening and downloading insecure attachment types by default. The device user can allow downloading of an insecure attachment by navigating to Boxer > Settings > More mail settings and select Allow insecure attachments. Workspace ONE Boxer restricts the following file types:
  

  Restricted File Types
  Common File Formats
  ADE	ADP	BAT	CHM
  CMD	COM	CPL	DLL
  EXE	HTA	INS	ISP
  JSE	LIB	MDE	MSC
  MSP	MST	PIF	SCR
  SCT	SHB	SYS	VB
  VBE	VBS	VXD	WSC
  WSF	WSH
  Common Container Formats
  TGZ	BZ2	XEN	APK

• Health Check of Workspace ONE Boxer

  Workspace ONE Boxer displays and maintains a health check screen, describing the current health status of Workspace ONE Boxer under the following metrics.

  • App Version - Checks the current version of Boxer.

    • Green- Indicates the current version.
    • Yellow - Indicates that the version installed is the previous version.
    • Red - Indicates that the version installed is an outdated version.

  • Sync Health - Checks the network connection and Exchange server's response.

    • Green- Indicates that your network connection and Exchange server's response are within normal parameters.
    • Yellow - Indicates that the last 10 sync average response times are greater than 2 seconds.
    • Red - Indicates that the last 10 sync average response times are greater than 5 seconds.

  • (Android only) Email Notification Service Configuration - Shows if the end user has the Email Notification Service (ENS2) set up by the administrator or whether the end user has issues in subscribing to the ENS service.

  • (Android only) Zoom health - Checks if Zoom meetings can be added to calendar events when ENS is working and the EnableZoomOnlineMeetings KVP is active.

  • (Android only) App notifications permission - Checks if Workspace ONE Boxer is granted permissions for notifications.

  • (Android only) Throttling Health - Checks if Workspace ONE Boxer has experienced throttling when communicating with the server.

  • (iOS only) Push Notification Health - Shows if the end user has the Email Notification Service (ENS2) set up by the administrator or whether the end user has issues in subscribing to the ENS service.

  Users can update Workspace ONE Boxer from the App Store or Play Store and can send logs to the admin by capturing the issue through email.This information is also logged in Workspace ONE Boxer logs for the admin to see more details.

  Administrators can control the display of health check in the Workspace ONE Boxer interface using an application-level, boolean, KVP HealthCheckIndicators. For more information about this KVP, see Application Configurations for Workspace ONE Boxer.

• QuickJoin for Online Meetings

  Workspace ONE Boxer allows you to quickly join online meetings such as Skype for Business, Webex, Microsoft Teams, and Zoom with one tap from the calendar invitation. Boxer supports meeting links with words such as Lync, Skype, Zoom, or Webex.
  You can also configure Boxer to handle meeting links that are vanity URLs specific to a user’s environment. Vanity URLs do not contain the term Lync, Skype, Webex, or Zoom. To configure Boxer to detect vanity URLs, see the QuickJoin - Vanity URL Support section on the Application Configurations for Workspace ONE Boxer.

• ICS File Support

  Workspace ONE Boxer supports viewing and adding ICS files to your calendar. This file contains event details such as title, date and time of the event, location, attendees, and user availability. Users can tap on the ICS attachment to add event to their Boxer calendar and preview the event's details. Boxer also supports ICS attachments with multiple events.
  Note: ICS file is a snapshot of a calendar invite. Users do not get any event updates unless they receive a new ICS file.

• Support for .zip file preview

  End users can preview the list of content of .zip email attachments directly from their email thread without using external applications. When users receive a .zip file as an email attachment, users can download the file in the Files tab and view the file content using the existing Open In option.

• Boxer Siri Shortcuts on iOS Devices

  You can enable Siri Shortcuts for quicker access to the information you need. Workspace ONE Boxer provides the following Siri Shortcuts:

  • View upcoming Boxer meeting
  • View Boxer agenda for the day
  • Dial into your next Boxer meeting

  To enable Siri Shortcuts in Boxer, you can navigate to iOS Settings > Siri & Search > Boxer > Siri & Suggestions or Boxer Settings > Advanced > Siri Shortcuts and record their Siri suggestions.
  You can also combine Boxer with Apple's Shortcuts application to create more complex workflows.

• Synchronize Draft Emails

  Workspace ONE Boxer supports synchronization of draft emails between Exchange and Boxer. Users can synchronize newly created draft emails and edit existing drafts. This synchronization requires Office 365, Exchange 2016 and later versions.

• Dark Mode Support for iOS

  Boxer follows the iOS Dark Mode settings. When in Dark Mode, in the email detail screen, you can toggle an email's contents back into light mode with the sun or moon toggle.

  Dark Mode requires iOS 13 and higher version.

• Dark Theme Support for Android

  On Android Boxer, you can view email's content in dark theme. When in dark theme, in the email detail screen, you can toggle an email's content back into light mode with the sun or moon toggle.

  How dark theme works in Workspace ONE Boxer depends on the Android version of your device.

  • You can always force Boxer to use the light or dark theme from the Select theme option in the Boxer settings.

  • Android 10: Boxer uses the settings for dark theme configured at the OS level.

  • Android 9 (Pie): Boxer follows the system Battery Saver settings to determine if the dark theme is used.
    

  Note: For dark theme on Samsung devices running Android Pie, Boxer always follows the Battery Saver toggle and not the system's Night mode toggle.

  • Android 8 (Oreo) and earlier versions: When Battery Saver is on, Boxer uses the dark theme. If your device does not have Battery Saver, you can toggle the Dark theme in Boxer Settings.

• Native Share Sheet for Workspace ONE Boxer iOS

  Native share sheet feature can be used to send images, videos, links, files, and text directly from any native iOS application to Workspace ONE Boxer. As an administrator, you can activate this feature by setting the PolicyAllowNativeShare application configuration key-value pair in the Workspace ONE UEM console to true.

  Ensure that you are aware of the following policy dependencies when using the native share sheet feature:

  • When the PolicyAllowNativeShare KVP is not set with any value, Control Open In (PolicyAllowOpenIn KVP) policy is used. If the value of PolicyAllowOpenIn is false, native share sheet feature is deactivated.

  • If native share sheet is allowed and Forward/Add Attachments (PolicyAllowAttachments KVP) policy is restricted, the user is informed that they are not allowed to share attachments when starting a share action for files and images.

  • If native share sheet is allowed and Prevent Paste In (SDK) policy is restricted, the user is informed that paste is not allowed, and they cannot share texts and links when starting a share action for texts and links.

  • If both Forward/Add Attachments and Prevent Paste in (SDK) are restricted, then native sharing is completely restricted.
    

  For more information about PolicyAllowNativeShare KVP for Workspace ONE Boxer, see Application Configurations for Workspace ONE Boxer.

• Email Widget for Workspace ONE Boxer Android

  The email widget displays emails from specific folders and accounts chosen by the user. As an administrator, you can activate the email widget for managed devices by using Allow email widget, an app level setting in the App Policies assignment page in the Data Loss Prevention section.

• Calendar Widget for Workspace ONE Boxer iOS

  The calendar widget displays upcoming events of an end user.

  For Workspace ONE Boxer Android, administrators can activate this feature by using Allow calendar widget, an app level setting in the App Policies assignment page in the Data Loss Prevention section.

  For Workspace ONE Boxer iOS, administrators can activate this feature on managed devices by setting the PolicyAllowCalendarWidget application configuration key-value pair in the Workspace ONE UEM console to true. For iOS end users, the calendar widget feature is available on versions, iOS 14 and later.

  For more information about PolicyAllowCalendarWidget KVP for Workspace ONE Boxer, see Application Configurations for Workspace ONE Boxer.

• WebDAV repository support (iOS Only)

  Workspace ONE Boxer supports WebDAV as a repository. For this support, WebDAV must be configured as one of the repositories in the Workspace ONE UEM console (CONTENT > Content > Admin Repositories). After this configuration, WebDAV is listed in the Workspace ONE Boxer application at Files > Repositories.
  
  Note: For Workspace ONE Boxer to support WebdAV, Workspace ONE Content application must be installed and configured on the end user's device.

• Azure Conditional Access Policies Support
  

  The Azure Conditional Access Policies allows administrators to apply organisational policies through Workspace ONE Boxer. With these policies, administrators can restrict the end user access to their organisation’s Office 365 Exchange Online Server only through Workspace ONE Boxer. This support adds another level of security for end user access.

  To add support for Azure Conditional Access Policies in Workspace ONE Boxer, Microsoft Azure and Workspace ONE UEM console must be configured and integrated. For information about configuring Microsoft Azure and Workspace ONE UEM console, see Configure Support for Azure Conditional Access Policies in Workspace ONE Boxer section in Workspace ONE Boxer Deployment.

  For the feature to get activated for Android end users, users must authenticate with their Microsoft credentials in the Authenticator application.

• Send debug logs when unable to authenticate in Workspace ONE Boxer
  

  Workspace ONE Boxer supports the ability to send debug logs to the Workspace ONE Boxer team for troubleshooting when a user is unable to proceed from the initial authentication screen.

  To send logs, the user must enter 'debug' in the email field on the authentication screen, and select 'Get started'. As a result, logs are sent as application feedback to the Workspace ONE Boxer.

• (iOS Only) Email Search Modes
  

  Workspace ONE Boxer for iOS supports two search modes: Extensive Search and Quick Search. This feature requires EAS (Exchange ActiveSync) 16.1 or later. The default mode is Extensive Search. In earlier versions of EAS, the default search mode is applied.

  Administrators can control the search mode configuration using an account-based KVP, AccountEmailSearchMode. For more information about this KVP, see Application Configurations for Workspace ONE Boxer.

  End users can choose the desired search mode from the Settings menu in the Workspace ONE Boxer application for each user account.

Interoperability Features of Workspace ONE Boxer

Workspace ONE Boxer supports interoperability with different applications.

Workspace ONE Boxer URL Schemes for iOS

Workspace ONE Boxer app extends the support for inter-app integration using URL schemes. Workspace ONE UEM provides you with a set of URLs that can be used to access different Workspace ONE Boxer menus and options from supported third-party applications. The URL schemes can be used with any application that supports URL formats, for example, browsers, email applications, and notes. You can save the URLs and open them to directly access a specific Workspace ONE Boxer menu or option. For example, use boxer://calendar URL scheme to openWorkspace ONE Boxer calendar directly from any supported app.

Supported URL Schemes

Using Escrow Gateway to Retrieve S/MIME Certificates

Workspace ONE Boxer supports Credential Escrow Gateway (CEG) for distributing S/MIME certificates to the managed iOS and Android devices. Using CEG eliminates the need to upload certificates to the Workspace ONE UEM server. As an admin, you can deploy S/MIME certificates to Escrow Gateway through the Workspace ONE UEM console version 2007 and later. Workspace ONE Boxer can retrieve these certificates from Escrow Gateway by providing end-to-end public-key encryption. For more information about this feature, see Uploading Certificates for Credential Escrow Gateway.

Clear Cached Contacts

Workspace ONE Boxer gives you the ability to clear your contacts cache. Cached contacts appear when composing an email or searching for contacts. This feature is useful when your contacts have changed their email address and you do not want to see any suggestions about their old email address when searching. To clear the cached data of your contacts, navigate to Boxer Settings > Advanced > Clear Contact Cache. Removing cached contacts in Boxer does not delete emails, contacts, or any other useful information.

Access the User Guide Documentation

Workspace ONE Boxer for Android provides a link to the User Guide documentation to help your users learn more about the app and become self-reliant. To access this link, you must navigate to Settings > Other > User Guide. When you access the link, the documentation opens in Workspace ONE Web or any other browser that you have set as default. By pressing the browser's back button, you can navigate back to Boxer.

New Email Compose View for iOS

Workspace ONE Boxer introduces a new email compose view for all the iOS device users. By default, this feature is enabled on Boxer 5.14. The new email composing view includes the following features:

• Move recipients between the To, Cc, and Bcc boxes.
• Automatically perform spell check on the email body.
• Highlights the external recipients in orange with an external recipients icon.
• Automatically collapses the To, Cc, and Bcc boxes to give you more space to write your email.

Mark an Email as High Importance

You can let your email recipients know the email you sent needs urgent attention by marking the email as high importance. While composing, forwarding, or replying to an email from Boxer, you can set the email as high importance by tapping the icon on the Subject box. Your recipients can view the high importance indicator in the email list view and the email's detailed view.

Note: For iOS and Android Boxer, the mail importance feature is supported with Exchange server On-Premise or Office 365.

Use Advanced Search Filters to Find Your Emails (iOS only)

Workspace ONE Boxer for iOS has an advanced search criteria that help you quickly find the email messages you are looking for. When searching for an email, you can tap a filter above the keyboard or tap All Filters to apply the following filters.

• Keyword
• From
• To
• Subject
• Has attachment
• Flagged
• Unread
• Time

Boxer searches your mailbox based on your selected filter. For example, if you want to display all emails that have attachments, you can select Has attachment. To clear all the selected filters, tap Clear all.

The email search field has the capability to detect the words from: and to: and automatically applies these words as tokens and search filters. As a result, the end user can type these words in the search field directly and apply the from: and to: filters.

Schedule Events with the Visual Scheduler

Finding a suitable time to have all the attendees for a meeting can be a challenge.

To quickly view the availability of attendees and reschedule the meeting if there are meeting conflicts, Boxer displays a preview of the visual scheduler in the New Event and Edit Event screens.

The pre-requisites to use the visual scheduler features are:

• You must have a managed account on Exchange server On-Premises or Office 365.
• You must enable EWS.

If you do not meet the pre-requisites, you can see the meetings in your calendar but cannot fetch the availability of the invitees.

The visual scheduler improves the user experience by displaying when the attendees are unavailable and helps you resolve the conflicts by dragging and dropping the event to a different time slot. In addition, when you expand the visual scheduler preview, you can select the View suggested time slots option. The suggested time slots feature automatically provides suggestions about the best available time, according to the availability of the attendees.

Listed are the limitations of the visual scheduler:

• Distribution lists are not supported.
• Adding more than 30 invitees may result in slow fetching of the invitees availability.

Note: To use the Visual Scheduler feature on the Boxer Android app, the user must enable the listed settings manually from Settings > Advanced > Enable Features on the app.

• Enable visual scheduler
• Enable scheduler suggested time slots
• Enable New Event Create / Edit redesign

In Workspace ONE Boxer 21.10 and later for iOS and Workspace ONE Boxer 22.01 and later for Android, the following features are enabled by default. You can access these settings from Settings > Advanced > Enable Features on the Workspace ONE Boxer for iOS and Android applications respectively.

• Visual Scheduler
• Suggested Time Slots
• New Event Create / Edit

Propose New Meeting Time

Workspace ONE Boxer supports this feature that enhances the end user experience when proposing a new meeting time.

An end user can propose a new meeting time to the meeting organizer at the same time as responding to the meeting invite from within the invite email. Additionally, the user can view the availability of all invitees within the same organization when proposing the new meeting time. As a result, the user can choose a time slot that suits the schedule of all other invitees.

NOTE:

• For end users to use this Workspace ONE Boxer functionality, EAS (Exchange ActiveSync) 16.1 or later is required.

• In Workspace ONE Boxer for Android, end users must turn on the functionality using a Propose new time feature flag in Settings > Advanced > Enable features. As this functionality is in experimental state, by default the feature flag is turned off.

Accept Proposed New Meeting Time

A meeting organizer can respond to the newly proposed time with just a single tap. When the meeting organizer accepts the proposed time, the meeting is moved to the proposed slot and a new meeting invite is automatically sent to the attendees.

For more information about this feature, see the Propose and Accept New Meeting Time section in the Workspace ONE Boxer for iOS User Guide and Accept New Meeting Time section in the Workspace ONE Boxer for Android User Guide at Omnissa Product Documentation.

Manage Required and Optional attendees in a Calendar event

End users can mark each attendee as required or optional in a Calendar invite.This capability can be controlled using the Add Required and Optional Attendees check box, an advanced setting in Workspace ONE Boxer. By default, this setting is enabled.

As a result, required and optional attendees can be easily distinguished directly in the Calendar event and meeting invite. They can control this feature using a View Required and Optional Attendees advanced setting. By default, the setting is enabled.

When the setting is enabled, Required and Optional labels are displayed for each attendee in a Calendar event and meeting invite. When the setting is turned off, these labels are not displayed and the behavior is according to versions earlier then Workspace ONE Boxer 26.03.

Categorize your Events

Multiple events can be scheduled in the calendar and tracking numerous such events can be a challenge. You can categorize the calendar events by assigning colors using the color categories available on your Outlook desktop application. These color categories help you easily identify and organize your events. iOS Boxer displays the events with their assigned colors in the Agenda, Day, Week, and Month views.

Note: You must enable EWS for the event color categorization to sync with Boxer.

(iOS Only) Alert time and Event length

Alert time is the reminder time set by an event organizer so that the recipient is alerted before the actual event starts. Alert time can be configured when creating an event.

Event length is the duration of an event. When creating an event, the value set for Event length is taken as the default duration of the event which can be later changed from within the event invite.

Local Calendars

Administrators can allow end users add their local calendars to Workspace ONE Boxer using a boolean KVP, PolicyAllowLocalCalendars. As a result, these calendars appear as separate calendars in the Workspace ONE Boxer application.

This KVP controls the availability of a toggle which can be used by end users. For more information about the KVP, see Application Configurations for Workspace ONE Boxer.

End Events Early

You can configure Workspace ONE Boxer to end your appointments and meetings a few minutes early. This feature brings a focused and effective meeting culture to your organization. It helps to reduce fatigue that can come from back to back online meetings and build in travel time between meetings by ending your meetings 5 minutes early that are less than an hour and 10 minutes early for one hour or longer meetings. You can also configure a different end early duration for meetings under one hour and meetings over one hour or longer from the options in Boxer Settings > More (under Calendar) > Less than one hour or One hour or longer.

When creating or editing events, if the End event early option is enabled by default, the setting applies to the default meeting duration and shortens the duration of the event. The Auto end events early option, found in Boxer Settings > More (under Calendar), takes the default event length and applies the settings to it while creating a calendar event.

Handling Multiple Authentication Certificates

Workspace ONE Boxer for iOS introduces a new screen to handle multiple authentication certificates for an Exchange account. With this new screen, users can view the list of available certificates and select any one authentication certificate. For example, users using the PIV-D Manager application can use this screen to view and select any of the derived credential certificates.

Note: Workspace ONE Boxer does not synchronize the following contact information due to limitation of the Exchange ActiveSync protocol:

• Assistant
• Callback
• Car
• ISDN
• Other Fax
• Primary
• Other
• Radio
• Telex

Sideload S/MIME Certificates from Workspace ONE Web to Workspace ONE Boxer

You can install S/MIME certificates (used for signing, encrypting or both) from Workspace ONE Web to Workspace ONE Boxer. This feature allows you to import S/MIME certificates from an internal web portal without uploading the certificates to the Workspace ONE Console.

Prerequisites

Before installing S/MIME certificate, you must meet the following pre-requisites:

• Create and assign a custom SDK profile to Workspace ONE Web and enable the following configuration key:
  

  Configuration Key	Configuration Value	Description
  EnableCertificateShare	True, False	Set this key to true to enable the ability to sideload certificates from Workspace ONE Web application to Workspace ONE Boxer.

• Enable S/MIME by adding the PolicySMIME key to the application configuration for Boxer.
  For information about configuring S/MIME, see the Assign and Configure Workspace ONE Boxer Using the App Assignment Page section in the Workspace ONE Boxer Deployment.

• This feature requires Workspace ONE Web 7.11 and later versions.

To install the S/MIME certificate in Boxer, perform the following actions in both Web and Boxer:

1. In Workspace ONE Web:

   a. Download the S/MIME certificate from a web portal in Workspace ONE Web.

   b. Open the Downloads section to view the list of downloaded files.

   c. Tap the S/MIME certificate. On iOS, you can open the certificate in Boxer through the Copy to Boxer option in the share sheet and for Android, open the certificate through the Open with option in the share screen.

2. In Workspace ONE Boxer:

   a.Enter the password for the S/MIME certificate and review the certificate details.

   b.Tap Install to install the S/MIME certificate.
   The S/MIME certificate is now installed and ready for use.

Check-In/Check-Out Support for Shared Android Devices

Workspace ONE Boxer supports Check-In/Check-Out (CICO) for shared Android devices. The Check-In/Check-Out feature allows you to share a device among multiple users. A user can check out a device for use and can check in the device after use. Boxer streamlines the initial sign-in process for CICO users.

To enable the CICO feature, you must deploy the Workspace ONE Launcher application on the Android devices through the Workspace ONE UEM Console. For more information about this feature, see Workspace ONE Launcher admin guide.

For other options to enhance the CICO experience, consider the following adjustments to your application configuration for Boxer:

• Skipping the Data Privacy screen: For information on skipping the Data Privacy screen, see the Configuring Privacy Settings for Workspace ONE Boxer section in the Workspace ONE Boxer Deployment topic.
• Skipping the in-app tutorials: If you want users to skip the in-app tutorials every time they open Boxer, you can deactivate the AppShowFirstTimeTutorials key in the application configuration of Boxer. For information on this key, see the Application Configurations for Workspace ONE Boxer section.
• Skipping the Battery Optimization screen: To skip the Battery Optimization screen, deactivate the AppShowOptOutBatteryOptimizationScreen key. For information on this key, see the Application Configurations for Workspace ONE Boxer section.
  Note: You should only skip the Battery Optimization screen when you have another way of adding Boxer to the battery optimization allowlist. If you do not add Boxer to the allowlist, syncing and notifications may be delayed.

Create Online Meetings for Microsoft Teams

Team collaborations always enhance work effectiveness and productivity. To achieve effective collaboration, Boxer now extends the meeting feature to support Microsoft Teams online meeting invites.

To use this feature, you must meet the following requirements:

• Use Office 365 as the email server
• Enable Exchange Web Services (EWS)
• If you use the Secure Email Gateway (SEG), you must enable EWS.
• In Azure, administrators must allow access to the Teams app and provide consent on behalf of users in the tenant. If you do not do so, each user must manually consent for the first time when a creating a Teams meeting. This is only for regular meetings that include audio, video and screen sharing for up to 250 people. We do not currently support Teams live events.
• Enable the configuration key, EnableTeamsOnlineMeetings.
  For more information about enabling this configuration key, see the Enable Microsoft Teams Meetings section in the Application Configurations for Workspace ONE Boxer topic.

Once the configuration key is enabled, you can see the toggle button to add Teams Meeting in the New Event screen when creating a new calendar event or editing an existing event.

Note: You can add details only about the regular meetings that include audio, video, and screen sharing for up to 250 people, not Teams live events.

Create Online Meetings for Zoom

To use this feature, you must meet the following requirements:

• Enable cloud ENS (Email Notification Service)
• Enable the configuration key, EnableZoomOnlineMeetings.

After the configuration key is enabled, end users can see a toggle button to add a Zoom Meeting when creating a new calendar event or editing an existing event.

Note: When an end user tries to create a meeting for the first time, the user is prompted to authenticate in Zoom with their credentials.

For more information about enabling the configuration key, see the Create Online Meetings for Zoom KVP section in Application Configurations for Workspace ONE Boxer.

Deactivate Cached Contact Suggestion

Administrators can use this feature to turn off contact suggestions when composing emails while maintaining access to mailbox contacts and GAL (Global Access List). As a result, this feature helps in improving security and reducing the risk of sending emails to wrong recipients. You can use the DisableCachedContactSuggestions KVP and set the value to True which prevents contact suggestions from getting displayed to the end user when composing an email.

For more information about the KVP, see Application Configurations for Omnissa Workspace ONE Boxer.

(Android only) Improvements in Collection of Application Logs

These improvements allow an administrator to control log collection and enable plain text logging to help diagnose and resolve issues. When plain text logging is enabled, the logs might include additional details such as full email addresses, IP addresses, and connectivity data.

By default, plain text logging is deactivated for the end user which means that sensitive information is masked. End users are asked for their consent before changes such as turning on plain text logging, sending verbose logs (with masked or unmasked data), or enabling verbose logging, are applied.

The following KVPs IsVerboseLoggingEnabled and AccAllowLogsObfuscationDeactivation can be used to allow control over logging.

For more information about these KVPs, see Application Configurations for Omnissa Workspace ONE Boxer.

(iOS only) App Intents

End users can use App Intents for Workspace ONE Boxer capabilities such as Check next event, Create event, Open Mailbox, and Search Mail through Siri, Shortcuts, and Spotlight.

Check next event allows users to view the next scheduled event for that day in the Workspace ONE Boxer Calendar. If multiple events are scheduled at the same time slot on that day, then the entire Calendar for the day is displayed instead of just the event.

Create event allows end users to quickly create an event. The event is created in the Workspace ONE Boxer Default calendar with the event duration value as specified in the Workspace ONE Boxer settings.

Open Mailbox allows end users to view the list of available folders and accounts in Workspace ONE Boxer, select the desired folder or account, and open the selected folder or account. End users can also create custom shortcuts that allow them to open a specific mailbox (folder or account) directly.

Search Mail allows end users to to search for emails in Workspace ONE Boxer using a keyword. If no search keyword is provided in the App Intent, then an email search screen opens in the Workspace ONE Boxer application.

Show Last Mail allows end users to access their most recent email and View Agenda lets users quickly open their agenda for that day or a specific day.

The DeactivateAppIntents KVP is used to control this functionality.

For more information about the KVP, see Application Configurations for Omnissa Workspace ONE Boxer.

Microsoft 365 Avatars

This feature uses Microsoft Graph API to prioritize the retrieval of high resolution user avatars for Microsoft 365 accounts. If the Graph API fails or does not return an image, Workspace ONE Boxer uses Global Address List (GAL) images instead.

Following pre-requisites are required for this functionality:

• Ensure that Microsoft Exchange Online is used.
• Ensure that access to Microsoft Graph API is allowed.

Avatar updates occur every hour. As a result, an end user can view changes to their avatar on an hourly basis. Whereas the others can view the updated avatar of the end user every 24 hours.

Note: Avatars are fetched only for users from within the same organization.

End users can control the usage of Microsoft Graph API for loading their avatars with the Graph Avatars for O365 Accounts toggle in Workspace ONE Boxer Settings. By default, the toggle is off. To use Microsoft Graph API, the toggle must be turned on.

Control Setting for Blocking External Inline Images

As an administrator, you can use the PolicyBlockExternalImages KVP to block loading of external images in an email in Workspace ONE Boxer.

End users can also control the loading of external images using a toggle in Workspace ONE Boxer Settings. The value of this KVP determines the availability of this toggle for end users.

For more information about the KVP and the toggle, see Application Configurations for Omnissa Workspace ONE Boxer.

Rich Text Formatting

End users can use formatting options such as bold, italics, bullet points, addition of links to text, and so on, in the formatting icon which is located at the bottom bar of the Workspace ONE Boxer application screen. These formatting options can be used in the Email Compose screen, Calendar events, or Signatures. Such a functionality provides a visually appealing experience for end users.

In Workspace ONE Boxer for iOS, this functionality can be controlled by end users using the Advanced Rich Text Formatting toggle present in Advance settings > Enable features. By default, this functionality is turned on.

In Workspace ONE Boxer for Android, this functionality can be controlled by end users using the Rich text compose feature flag present in Advance settings > Enable features. By default, this functionality is turned on.

Use Microsoft Edge as the Default Browser

You can set Microsoft Edge as the default browser using an application-level boolean KVP, AppRequireEdgeBrowser, in the Workspace ONE UEM console. When this KVP is set to true, hyperlinks from the Workspace ONE Boxer application open in Microsoft Edge.

By default, the value of this KVP is false and hyperlinks open from the default browser as configured in the end user devices.

For more information about this KVP, see Application Configurations for Omnissa Workspace ONE Boxer.

Email Recipient Indicator

This feature allows end users to determine whether they are the direct recipient (To) or a copied recipient (Cc) in an email.

End users can enable this feature in Workspace ONE Boxer using a Enable TO/CC Indicator toggle in Workspace ONE Boxer Settings > More (Mail section).

When the toggle is enabled, a tag (TO or CC) is added to the subject line of every email received by the user.

Default Mailbox Customization

Using the Default mailbox option, end users can customize their default mailbox which they want to see first, immediately after the Workspace ONE Boxer application starts. This option which is present in Settings > MAIL is controlled by a Enable default mailbox feature flag. The feature flag is located in Settings > Advanced and is turned off by default.

For the Default mailbox option to be available for end users, users must configure a minimum of two email accounts in their Workspace ONE Boxer application and turn on the feature flag. As a result, a list of mailbox options is displayed and allows the users to select their default mailbox.

If no mailbox option is selected as default or only one account is configured in the Workspace ONE Boxer application, then by default, the application configures the Default mailbox to Combined inbox. As a result, All Inboxes is visible to the end user first, immediately after the application starts.

(iOS only) Data Loss Prevention (DLP) Control for Apple Intelligence Writing Tools via Workspace ONE UEM SDK

AllowWritingTools is a Workspace ONE UEM SDK setting, which can be used to configure the availability of Apple Intelligence Writing Tools.

The default value for this setting is true, allowing end users to access Apple Intelligence Writing Tools across all productivity applications including Omnissa Workspace ONE Content, Omnissa Workspace ONE Send, and Omnissa Workspace ONE Web.

To turn off this feature, the value of the setting must be changed to false.

For more information about this SDK setting, see the Workspace ONE SDK for iOS Developer Guide.

XML-based Autodiscover

JSON (v2) Autodiscover can detect incorrect endpoints, resulting in authentication failures. To resolve this problem, administrators can force Workspace ONE Boxer to use the XML (v1) Autodiscover protocol, bypassing JSON lookups.

For Workspace ONE Boxer to use the XML (v1) Autodiscover protocol, the AccountUseAutodiscoverV1 KVP must be used.

For more information about this KVP, see Application Configurations for Omnissa Workspace ONE Boxer.

Mention with @

This feature allows an email sender to mention specific recipients within the message body, helping draw attention to important messages or action items.

Prerequisite: The Rich text compose feature must be turned on, which is present in Advanced settings > Enable features.

By default, the @ mention feature is turned on. It can be turned off using the Mention with @ in email check box, an advanced Workspace ONE Boxer setting.

AI email summarization

In both the platforms, this feature can be deployed by setting the EnableAIEmailSummarization account-level KVP to true in the Workspace ONE UEM console. Based on the KVP value, a Workspace ONE Boxer setting is available for end users. This setting allows the end users to control this feature. For more information about the KVP and check box, see Application Configurations for Omnissa Workspace ONE Boxer.

Android

Workspace ONE Boxer for Android integration with Gemini Nano using ML Kit brings instant summarization of complex emails and long threads. All data processing occurs within a secure local sandbox on the Android device. The secure local sandbox guarantees that sensitive information never leaves the device and remains completely confidential. Although the Al model can understand multiple languages when provided as input, the AI summary is always provided in English. This functionality is available for standalone enrollment and Android work profiles.

Prerequisite: Android devices must support the Gemini Nano AI model, and the AI model must be downloaded on the device using Wi-Fi.

iOS

Workspace ONE Boxer integrates with Apple Intelligence to provide instant summaries of complex emails and long threads.

Prerequisites: The following are required to use this feature:

• Apple Intelligence must be activated in your iOS device.

• This feature can be used only on managed accounts.

Round-trip between Workspace ONE Boxer and Workspace ONE Content

End users can seamlessly send files from Workspace ONE Boxer to Workspace ONE Content, edit the files, and return the files to the original email thread (in Workspace ONE Boxer). This feature streamlines cross application workflows while maintaining context and avoiding the need to start a new conversation.

Prerequisite

The following Workspace ONE Boxer and Workspace ONE Content versions are required:

• iOS: 26.03
  
• Android: 26.06

End users can control this feature using a Enable files roundtripping with Content feature flag, an advanced setting, which is enabled by default.

This feature can be used for any file, either present as an attachment in an email or within the Files tab. Every file has an Edit in Content menu option. When this menu option is used, the file is sent to Workspace ONE Content where it can be edited and returned to Workspace ONE Boxer.

Color-coding for email classification

You can assign colors to email classifications by adding a Color property to the PolicyClassMarkings KVP. Classifications are displayed in Workspace ONE Boxer using the configured colors for improved visibility and clarity. For more information about about the KVP, see the Security Classifications section in Application Configurations for Omnissa Workspace ONE Boxer.

Improved support for larger screens

Workspace ONE Boxer now renders better on large-screen devices and external monitors, delivering an improved experience when used in desktop mode (Samsung DeX).

Enhancements in HTML signature

• Enhanced HTML signature rendering: Workspace ONE Boxer signatures now allow users to copy and paste Arabic language content while maintaining the correct text direction. To use this feature, end users need to manually activate it by turning on the Force signature direction toggle in Workspace ONE Boxer settings.

• Formatting, styling, and layout are preserved accurately across Compose and Reply workflows.

Configure Read Receipts Management

End users can control whether to send read receipts when requested by a sender. This capability is available only when administrators configure the AppEnableSuppressReadReceipts KVP to True. When the KVP is true, a Workspace ONE Boxer setting, Send read receipts, is available for end users. This setting has three values: Always, Never, and Ask. End users can configure the setting with any of these values and manage sending read receipts.

• Always - read receipts are sent automatically without prompting

• Never - read receipts are never sent, regardless of the sender's request

• Ask - a prompt appears within the email, allowing the user to decide on a per-message basis

By default, the feature is deactivated and the read receipts are always sent. When the feature is deactivated, there is no Workspace ONE Boxer setting available for end users.

For more information about the KVP, see Application Configurations for Omnissa Workspace ONE Boxer.