| General Support | Technical Guidance | End of Support |
|---|---|---|
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|
|
Products
The Omnissa Lifecycle Matrix provides key dates and status details for each product release, including General Availability, End of General Support (EOGS), End of Technical Guidance (EOTG), extension information and relevant notes. Use this table to understand the current lifecycle phase of your Omnissa product and to determine applicable support timelines based on Omnissa’s lifecycle policy.
To learn more about the lifecycle of various features, see the Features table at the bottom.
Access and Access Connector
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| Workspace ONE Access 23.09 | Unsupported | 2023/11/02 | 2024/10/31 | 2024/10/31 | N/A |
| Workspace ONE Access Connector 23.09 | Unsupported | 2023/10/19 | 2025/04/19 | 2025/04/19 | N/A |
| Workspace ONE Access 24.07 | Unsupported | 2024/08/12 | 2026/02/12 | 2026/02/12 | N/A |
| Workspace ONE Access Connector 24.07 | Supported | 2024/08/14 | 2026/02/14 | 2026/02/14 | N/A |
| Omnissa Access 24.12 | Supported | 2024/12/20 | 2026/06/19 | 2026/06/19 | N/A |
| Omnissa Access Connector 24.12 | Supported | 2024/12/20 | 2026/06/19 | 2026/06/19 | N/A |
| Omnissa Access 24.12.1.0 | Supported | 2025/09/11 | 2026/11/30 | 2026/11/30 | N/A |
| Omnissa Access Connector 24.12.1.0 | Supported | 2025/09/11 | 2026/09/10 | 2026/09/10 | N/A |
| Omnissa Access Connector 26.05 | Supported | 2026/06/02 | 2027/12/01 | 2027/12/01 | N/A |
| Omnissa Access 26.07 | Supported | 2026/07/16 | 2027/01/15 | 2027/01/15 | N/A |
Advanced Monitoring powered by ControlUp
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| Advanced Monitoring powered by ControlUp | Unsupported | 2020/03/01 | 2026/05/04 | N/A | N/A |
| Advanced Monitoring powered by ControlUp Remote DX | Unsupported | 2020/03/01 | 2026/05/04 | N/A | N/A |
| Advanced Monitoring powered by ControlUp Scoutbees | Unsupported | 2020/03/01 | 2026/05/04 | N/A | N/A |
App Volumes
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| App Volumes 2.19 | Unsupported | 2021/12/21 | 2024/03/09 | 2024/03/09 | 2025/03/09 |
| App Volumes 4 2111 | Unsupported | 2021/11/30 | 2023/11/30 | 2023/11/30 | 2024/11/30 |
| App Volumes 4 2203 | Unsupported | 2022/04/05 | 2024/04/05 | 2024/04/05 | 2025/04/05 |
| App Volumes 2206 | Unsupported | 2022/07/19 | 2024/07/19 | 2024/07/19 | 2025/07/19 |
| App Volumes 2209 | Unsupported | 2022/10/20 | 2024/10/20 | 2024/10/20 | 2025/10/20 |
| App Volumes 2212 | Supported | 2023/01/12 | 2026/07/12 | 2026/07/12 | 2027/07/12 |
| App Volumes 2303 | Supported | 2023/03/30 | 2025/03/30 | 2025/03/30 | 2026/03/30 |
| App Volumes 2306 | Supported | 2023/07/06 | 2025/07/06 | 2025/07/06 | 2026/07/06 |
| App Volumes 2309 | Supported | 2023/10/26 | 2025/10/19 | 2025/10/19 | 2026/10/19 |
| App Volumes 2312 | Supported | 2024/01/23 | 2027/01/23 | 2027/01/23 | 2028/01/23 |
| App Volumes 2406 | Supported | 2024/07/25 | 2026/07/25 | 2026/07/25 | 2027/07/25 |
| App Volumes 2410 | Supported | 2024/11/06 | 2026/11/06 | 2026/11/06 | 2027/11/06 |
| App Volumes 2412 | Supported | 2024/12/19 | 2026/12/19 | 2026/12/19 | 2027/12/19 |
| App Volumes 2503 | Supported | 2025/04/15 | 2028/04/15 | 2028/04/15 | 2029/04/15 |
| App Volumes 2506 | Supported | 2025/07/31 | 2027/07/31 | 2027/07/31 | 2028/07/31 |
| App Volumes 2509 | Supported | 2025/10/30 | 2027/10/30 | 2027/10/30 | 2028/10/30 |
| App Volumes 2512 | Supported | 2025/12/16 | 2027/12/16 | 2027/12/16 | 2028/12/16 |
| App Volumes 2603 | Supported | 2026/04/14 | 2029/04/14 | 2029/04/14 | 2030/04/14 |
| App Volumes 2606 | Supported | 2026/07/30 | 2028/07/30 | 2028/07/30 | 2029/07/30 |
Dynamic Environment Manager
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| Dynamic Environment Manager 10 2106 | Unsupported | 2021/07/15 | 2023/07/15 | 2023/07/15 | 2024/07/15 |
| Dynamic Environment Manager 10 2111 | Unsupported | 2021/11/30 | 2023/11/30 | 2023/11/30 | 2024/11/30 |
| Dynamic Environment Manager 10 2203 | Unsupported | 2022/04/05 | 2024/04/05 | 2024/04/05 | 2025/04/05 |
| Dynamic Environment Manager 2206 | Unsupported | 2022/07/19 | 2024/07/19 | 2024/07/19 | 2025/07/19 |
| Dynamic Environment Manager 2209 | Unsupported | 2022/10/20 | 2024/10/20 | 2024/10/20 | 2025/10/20 |
| Dynamic Environment Manager 2212 | Unsupported | 2023/01/12 | 2026/07/12 | 2026/07/12 | 2027/07/12 |
| Dynamic Environment Manager 2303 | Unsupported | 2023/03/30 | 2025/03/30 | 2025/03/30 | 2026/03/30 |
| Dynamic Environment Manager 2306 | Unsupported | 2023/07/06 | 2025/07/06 | 2025/07/06 | 2026/07/06 |
| Dynamic Environment Manager 2309 | Unsupported | 2023/10/26 | 2025/10/26 | 2025/10/26 | 2026/10/26 |
| Dynamic Environment Manager 2312 | Supported | 2024/01/23 | 2027/01/23 | 2027/01/23 | 2028/01/23 |
| Dynamic Environment Manager 2406 | Unsupported | 2024/07/25 | 2026/07/25 | 2026/07/25 | 2027/07/25 |
| Dynamic Environment Manager 2412 | Supported | 2025/01/10 | 2027/01/10 | 2027/01/10 | 2028/01/10 |
| Dynamic Environment Manager 2503 | Supported | 2025/04/15 | 2028/04/15 | 2028/04/15 | 2029/04/15 |
| Dynamic Environment Manager 2506 | Supported | 2025/07/31 | 2027/07/31 | 2027/07/31 | 2028/07/31 |
| Dynamic Environment Manager 2509 | Supported | 2025/10/30 | 2027/10/30 | 2027/10/30 | 2028/10/30 |
| Dynamic Environment Manager 2512 | Supported | 2025/12/16 | 2027/12/16 | 2027/12/16 | 2028/12/16 |
| Dynamic Environment Manager 2603 | Supported | 2026/04/14 | 2029/04/14 | 2029/04/14 | 2030/04/14 |
| Dynamic Environment Manager 2606 | Supported | 2026/07/30 | 2028/07/30 | 2028/07/30 | 2029/07/30 |
Horizon
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG | Extension Information / Notes |
|---|---|---|---|---|---|---|
| Horizon 7.13 | Unsupported | 2020/10/15 | 2023/04/30 | 2023/04/30 | 2025/04/30 | Custom Note 1: ThinPrint functionality is only supported until October 2022. Custom Note 2: vRealize Operations for Horizon is only supported until October 2022. |
| Horizon 8 2006 | Supported | 2020/08/11 | 2025/08/11 | 2025/08/11 | 2027/08/11 | EOGS Extension: For this product version, an exception to the End of General Support has been applied. EOTG Extension: For this product version, an exception to the End of Technical Guidance has been applied. |
| Horizon 8 2012 | Unsupported | 2021/01/07 | 2024/01/07 | 2024/01/07 | 2025/01/07 | |
| Horizon 8 2103 | Unsupported | 2021/03/23 | 2024/03/23 | 2024/03/23 | 2025/03/23 | |
| Horizon 8 2106 | Unsupported | 2021/07/15 | 2024/07/15 | 2024/07/15 | 2025/07/15 | |
| Horizon 8 2111 | Unsupported | 2021/11/30 | 2024/11/30 | 2024/11/30 | 2025/11/30 | |
| Horizon 8 2203 | Unsupported | 2022/04/05 | 2025/04/05 | 2025/04/05 | 2026/04/05 | |
| Horizon 8 2206 | Unsupported | 2022/07/19 | 2025/07/19 | 2025/07/19 | 2026/07/19 | |
| Horizon 8 2209 | Unsupported | 2022/10/20 | 2025/10/20 | 2025/10/20 | 2026/10/20 | |
| Horizon 8 2212 | Unsupported | 2023/01/12 | 2026/07/12 | 2026/07/12 | 2027/07/12 | EOGS Extension: For this product version, an exception to the End of General Support has been applied. EOTG Extension: For this product version, an exception to the End of Technical Guidance has been applied. |
| Horizon 8 2303 | Unsupported | 2023/03/30 | 2026/03/30 | 2026/03/30 | 2027/03/30 | |
| Horizon 8 2306 | Unsupported | 2023/07/06 | 2026/07/06 | 2026/07/06 | 2027/07/06 | |
| Horizon 8 2309 | Supported | 2023/10/26 | 2026/10/26 | 2026/10/26 | 2027/10/26 | |
| Horizon 8 2312 | Supported | 2024/01/23 | 2027/04/23 | 2027/04/23 | 2028/04/23 | EOGS Extension: For this product version, an extension to the End of General Support has been applied. EOTG Extension: For this product version, an extension to the End of Technical Guidance has been applied. |
| Horizon 8 2406 | Supported | 2024/07/25 | 2027/07/25 | 2027/07/25 | 2028/07/25 | |
| Horizon 8 2412 | Supported | 2025/01/28 | 2028/01/28 | 2028/01/28 | 2029/01/28 | |
| Horizon 8 2503 | Supported | 2025/04/15 | 2028/04/15 | 2028/04/15 | 2029/04/15 | |
| Horizon 8 2506 | Supported | 2025/07/31 | 2028/07/31 | 2028/07/31 | 2029/07/31 | |
| Horizon 8 2512 | Supported | 2025/12/16 | 2028/12/16 | 2028/12/16 | 2029/12/16 | |
| Horizon 8 2603 | Supported | 2026/04/14 | 2029/04/14 | 2029/04/14 | 2030/04/14 | |
| Horizon 8 2606 | Supported | 2026/08/24 | 2029/08/24 | 2029/08/24 | 2030/08/24 |
Horizon Clients
Starting with Horizon Client version 2606, the End of Availability (EOA), End of General Support (EOGS), and End of Technical Guidance (EOTG) dates for Windows, macOS, Chrome, iOS, and Android clients will change as shown in the following table. Be aware that the Linux and Web Clients remain unchanged. For more information, see KB 6001581.
| Client | Milestone | Current | New (from 2606 onwards) |
|---|---|---|---|
| Windows, macOS, Chrome, iOS, and Android | EOA / EOGS | GA + 36 months | GA + 18 months |
| EOTG | EOGS + 12 months | EOGS + 12 months (unchanged) | |
| Linux and Web Client | EOA / EOGS | GA + 36 months (unchanged) | GA + 36 months (unchanged) |
| EOTG | EOGS + 12 months (unchanged) | EOGS + 12 months (unchanged) |
-
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG | KB | Extension Information / Notes |
|---|---|---|---|---|---|---|---|
| Horizon 8 Clients 2006 | Supported | 2020/08/11 | 2025/08/11 | 2025/08/11 | 2027/08/11 | EOGS Extension: For this product version, an exception to the End of General Support has been applied. EOTG Extension: For this product version, an exception to the End of Technical Guidance has been applied. |
|
| Horizon 8 Clients 2012 | Unsupported | 2021/01/07 | 2024/01/07 | 2024/01/07 | 2025/01/07 | KB article 95310 | |
| Horizon 8 Clients 2103 | Unsupported | 2021/03/23 | 2024/03/23 | 2024/03/23 | 2025/03/23 | KB article 95310 | |
| Horizon 8 Clients 2106 | Unsupported | 2021/07/15 | 2024/07/15 | 2024/07/15 | 2025/07/15 | KB article 95310 | |
| Horizon 8 Clients 2111 | Unsupported | 2021/11/30 | 2024/11/30 | 2024/11/30 | 2025/11/30 | KB article 95310 | |
| Horizon 8 Clients 2203 | Unsupported | 2022/04/05 | 2025/04/05 | 2025/04/05 | 2026/04/05 | KB article 95310 | |
| Horizon 8 Clients 2206 | Supported | 2022/07/19 | 2025/07/19 | 2025/07/19 | 2026/07/19 | KB article 95310 | |
| Horizon 8 Clients 2209 | Supported | 2022/10/20 | 2025/10/20 | 2025/10/20 | 2026/10/20 | KB article 95310 | |
| Horizon 8 Clients 2212 | Supported | 2023/01/12 | 2026/07/12 | 2026/07/12 | 2027/07/12 | KB article 95310 | EOGS Extension: For this product version, an exception to the End of General Support has been applied. EOTG Extension: For this product version, an exception to the End of Technical Guidance has been applied. |
| Horizon 8 Clients 2303 | Supported | 2023/03/30 | 2026/03/30 | 2026/03/30 | 2027/03/30 | KB article 95310 | |
| Horizon 8 Clients 2306 | Supported | 2023/07/06 | 2026/07/06 | 2026/07/06 | 2027/07/06 | KB article 95310 | |
| Horizon 8 Clients 2309 | Supported | 2023/10/26 | 2026/10/26 | 2026/10/26 | 2027/10/26 | KB article 95310 | |
| Horizon 8 Clients 2312 | Supported | 2024/01/23 | 2027/01/23 | 2027/01/23 | 2028/01/23 | KB article 95310 | |
| Horizon 8 Clients 2406 | Supported | 2024/07/25 | 2027/07/25 | 2027/07/25 | 2028/07/25 | KB article 95310 | |
| Horizon 8 Clients 2412 | Supported | 2025/01/28 | 2028/01/28 | 2028/01/28 | 2029/01/28 | KB article 95310 | |
| Horizon 8 Clients 2503 | Supported | 2025/04/15 | 2028/04/15 | 2028/04/15 | 2029/04/15 | KB article 95310 | |
| Horizon 8 Clients 2506 | Supported | 2025/07/31 | 2028/07/31 | 2028/07/31 | 2029/07/31 | KB article 95310 | |
| Horizon 8 Clients 2512 | Supported | 2025/12/16 | 2028/12/16 | 2028/12/16 | 2029/12/16 | KB article 95310 | |
| Horizon 8 Clients 2603 | Supported | 2026/04/14 | 2029/04/14 | 2029/04/14 | 2030/04/14 | KB article 95310 | |
| Horizon 8 Client 2606 for Windows, macOS, Chrome, iOS, and Android | Supported | 2026/08/24 | 2028/08/24 | 2028/08/24 | 2029/08/24 | KB article 6001581 | |
| Horizon 8 Client 2606 for Linux and Web | Supported | 2026/08/24 | 2029/08/24 | 2029/08/24 | 2030/08/24 | KB article 6001581 |
Horizon Cloud Service First-Gen Control Plane
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG | KB | Extension Information / Notes |
|---|---|---|---|---|---|---|---|
| Horizon Cloud Service First-Gen Control Plane | Unsupported unless an exception has been granted | 2017/10/01 | 2025/01/31 | 2025/01/31 | 2025/01/31 | KB 92424: End of Availability (EOA) and End of Life (EOL) | Exceptions to the EOL date must be approved. |
Horizon DaaS
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG | KB | Extension Information / Notes |
|---|---|---|---|---|---|---|---|
| Horizon DaaS On Prem Platform 9.1 | Unsupported | 2021/01/07 | 2024/05/07 | 2024/05/07 | 2025/05/07 |
EOGS Extension 1: For this product version, an exception to the End of General Support has been applied. EOGS Extension 2: For this product version, an exception to the End of General Support has been applied. EOGS Extension 3: For this product version, an exception to the End of General Support has been applied. EOTG Extension 1: For this product version, an exception to the End of Technical Guidance has been applied. EOTG Extension 2: For this product version, an exception to the End of Technical Guidance has been applied. EOTG Extension 3: For this product version, an exception to the End of Technical Guidance has been applied. |
|
| Horizon DaaS 9.2 | Supported | 2023/04/27 | 2026/10/27 | 2026/10/27 | 2027/10/27 | KB 6000038 |
EOGS Extension: For this product version, an exception to the End of General Support has been applied for Horizon DaaS 9.2.5 only. EOTG Extension: For this product version, an exception to the End of Technical Guidance has been applied for Horizon DaaS 9.2.5 only. |
Secure Email Gateway
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| Secure Email Gateway 2.27 | Unsupported | 2023/07/20 | 2025/01/15 | 2025/01/15 | N/A |
| Secure Email Gateway 2.28 | Unsupported | 2023/10/30 | 2025/04/27 | 2025/04/27 | N/A |
| Secure Email Gateway 2.29 | Unsupported | 2024/02/13 | 2025/08/11 | 2025/08/11 | N/A |
| Secure Email Gateway 2.31 | Supported | 2025/01/06 | 2026/07/05 | 2026/07/05 | N/A |
| Secure Email Gateway 2.32 | Supported | 2025/04/28 | 2026/10/26 | 2026/10/26 | N/A |
| Secure Email Gateway 2.33 | Supported | 2025/08/04 | 2027/02/04 | 2027/02/04 | N/A |
| Secure Email Gateway 2.34 | Supported | 2025/12/18 | 2027/06/18 | 2027/06/18 | N/A |
| Secure Email Gateway 2.35 | Supported | 2026/03/05 | 2027/09/01 | 2027/09/01 | N/A |
| Secure Email Gateway 2.36 | Supported | 2026/09/01 | 2028/02/28 | 2028/02/28 | N/A |
ThinApp
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| ThinApp 2111 | Unsupported | 2021/11/30 | 2023/11/30 | 2023/11/30 | 2024/11/30 |
| ThinApp 2203 | Unsupported | 2022/04/05 | 2024/04/05 | 2024/04/05 | 2025/04/05 |
| ThinApp 2212 | Supported | 2023/01/12 | 2026/07/12 | 2026/07/12 | 2027/07/12 |
| ThinApp 2312 | Supported | 2024/01/23 | 2027/01/23 | 2027/01/23 | 2028/01/23 |
| ThinApp 2412 | Supported | 2024/12/19 | 2027/12/19 | 2027/12/19 | 2028/12/19 |
| ThinApp 2503 | Supported | 2025/04/02 | 2028/04/02 | 2028/04/02 | 2029/04/02 |
| ThinApp 2512 | Supported | 2025/12/16 | 2028/12/16 | 2028/12/16 | 2029/12/16 |
| ThinApp 2603 | Supported | 2026/04/14 | 2029/04/14 | 2029/04/14 | 2030/04/14 |
Unified Access Gateway (UAG)
UAG inherits the Lifecycle support of the product it is integrated with. This means UAG is supported for the same duration as the primary product (such as Horizon or Workspace ONE UEM), and its support milestones—General Support, Technical Guidance, and End of Support—follow the lifecycle of that integrated product.
| Product Release | Support Status | GA | End of Availability | EOGS | EOTG | Extension Information / Notes |
|---|---|---|---|---|---|---|
| Unified Access Gateway 2212 | Supported | 2023/01/10 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2303 | Supported | 2023/03/14 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2306 | Supported | 2023/07/06 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2309 | Supported | 2023/10/23 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2312 | Supported | 2024/01/30 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2406 | Supported | 2024/06/27 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2412 | Supported | 2025/01/28 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2503 | Supported | 2025/04/09 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2506 | Supported | 2025/07/31 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2512 | Supported | 2025/12/16 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2603 | Supported | 2026/04/14 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
| Unified Access Gateway 2606 | Supported | 2026/08/24 | — | Inherited | Inherited | Lifecycle aligns with integrated products (Horizon/WS1). Refer to Interoperability Matrix for supported combinations. |
Workspace ONE Assist
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | 18 months after GA date | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | 18 months after GA date | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | Workspace ONE Assist supports Android 8+. |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
18 months after GA date | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Workspace ONE Boxer
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | Current Public App Store Version | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | Current Public App Store Version | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
Current Public App Store Version | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Workspace ONE Content
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | Current Public App Store Version | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | Current Public App Store Version | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | Workspace ONE Content supports Android 9+. |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
Current Public App Store Version | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Supported versions are determined by the Intelligent Hub release cadence. Operating system versions are not explicitly published. |
Workspace ONE ENS On-prem
| Product Release | Support Status | General Availability | End of Availability |
|---|---|---|---|
| Workspace ONE ENS On-prem 24.11 | Supported | 2024/04 | N/A |
| Workspace ONE ENS On-prem 23.09 | Supported | 2023/09 | N/A |
| Workspace ONE ENS On-prem 22.10 | Supported | 2022/04 | N/A |
Workspace ONE Intelligence SDK
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| iOS | Current Major – 3 | Up to 12 months after GA date | For example, if iOS 26 is the latest major iOS version, the application will support iOS 26, iOS 18, and iOS 17, iOS 16. | Not supported:
|
| Android | Workspace ONE Intelligence SDK supports Android 8+. | Workspace ONE Intelligence SDK supports Android 8+. |
Workspace ONE Intelligent HUB
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | 12 months after GA date | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Android 8+ | 12 months after GA date | ||
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
12 months after GA date | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
| Linux | Not version-based | N-2 Intelligent Hub releases | For example, if the current Intelligent Hub for Linux release is 25.06, the supported releases are 25.06 (N), 25.03 (N-1), and 24.10 (N-2). Releases earlier than 24.10 are considered EOGS. | Supported versions are determined by the Intelligent Hub release cadence. Operating system versions are not explicitly published. |
Workspace ONE Launcher
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported |
|---|---|---|
| All Android Platforms | Android 8+ | 12 months after GA date |
Workspace ONE PIV-D Manager
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | Current Public App Store Version | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | Current Public App Store Version | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
Current Public App Store Version | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Workspace ONE Send
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | Current Public App Store Version | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | Current Public App Store Version | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
Current Public App Store Version | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Workspace ONE Tunnel
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | Current Public App Store Version | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | Current Public App Store Version | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
Current Public App Store Version | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Workspace ONE UEM Cloud
| Product Release | Support Status | General Availability | End of Availability | EOGS | Notes |
|---|---|---|---|---|---|
| Workspace ONE UEM Cloud 2210 | Unsupported | 2022/11/01 | 2024/05/01 | 2024/05/01 | |
| Workspace ONE UEM Cloud 2212 | Unsupported | 2023/01/11 | 2024/07/11 | 2024/07/11 | |
| Workspace ONE UEM Cloud 2410 | Supported | 2025/02/14 | 2026/12/31 | 2026/12/31 | For Workspace ONE UEM version 2410 (SaaS), the migration deadline is October 1, 2026. Customers should plan and complete upgrades to their associated ring-deployed versions by October 1, 2026. See KB article 6001489 for more details. |
| Workspace ONE UEM Cloud 2506 | Supported | 2025/07/07 | 2026/09/30 | 2026/09/30 | |
| Workspace ONE UEM Cloud 2509 | Supported | 2025/11/04 | 2026/10/31 | 2026/10/31 | |
| Workspace ONE UEM Cloud 2602 | Supported | 2026/03/12 | 2026/12/31 | 2026/12/31 | |
| Workspace ONE UEM Cloud 2604 | Supported | 2026/05/01 | 2027/01/31 | 2027/01/31 |
Workspace ONE UEM Console
| Product Release | Support Status | General Availability | End of Availability | EOGS | EOTG |
|---|---|---|---|---|---|
| Workspace ONE UEM Console 2209 | Unsupported | 2022/11/02 | 2024/05/02 | 2024/05/02 | N/A |
| Workspace ONE UEM Console 2212 | Unsupported | 2023/02/23 | 2024/08/23 | 2024/08/23 | N/A |
| Workspace ONE UEM Console 2302 | Unsupported | 2023/05/24 | 2024/11/24 | 2024/11/24 | N/A |
| Workspace ONE UEM Console 2306 | Unsupported | 2023/10/31 | 2025/04/30 | 2025/04/30 | N/A |
| Workspace ONE UEM Console 2310 | Unsupported | 2024/02/13 | 2025/08/13 | 2025/08/13 | N/A |
| Workspace ONE UEM Console 2402 | Unsupported | 2024/07/29 | 2026/01/29 | 2026/01/29 | N/A |
| Workspace ONE UEM Console 2406 | Unsupported | 2024/11/06 | 2026/03/06 | 2026/03/06 | N/A |
| Workspace ONE UEM Console 2410 | Supported | 2025/02/14 | 2027/04/10 | 2027/04/10 | N/A |
Workspace ONE UEM SDK
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | 12 months after GA date | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | 12 months after GA date | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | Workspace ONE UEM SDKs support Android 8+. |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
12 months after GA date | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Workspace ONE Web
Security patches, defect fixes, and new features are only made available in the latest generally available version of an app or SDK and will not be backported to older versions.
Omnissa recommends the use of the latest application or SDK version.
| Platform | OS Supported | App Versions Supported | Example | Exceptions/Notes |
|---|---|---|---|---|
| All Apple Platforms (iOS, macOS, tvOS) | Current Major – 2 | Current Public App Store Version | For example, if iOS 14 is the latest major iOS version, the application will support iOS 14, iOS 13, and iOS 12. | Workspace ONE Applications do not support being pushed as managed app from the App Store or deployed via VPP method on iOS 14 and iPadOS 14. |
| All Android Platforms | Current Major – 3 | Current Public App Store Version | For example, if Android 11 is the latest major OS version, the application will support Android 11, Android 10, Android 9 and Android 8. | Workspace ONE Web supports Android 8.0+. However, installation or upgrade is not blocked on earlier Android versions as well, back till Android 5.1. |
| All Windows Platforms | Aligned with Microsoft’s OS support lifecycle. Disclaimer: Omnissa is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that Omnissa endorses, recommends, or accepts any responsibility for the content of such sites. |
Current Public App Store Version | For example, we will no longer support 1703 since it is no longer supported by Microsoft. We will support 1709, 1803, 1809 till the extended support date specified by Microsoft. | Support Matrix for Workspace ONE Intelligent Hub and App Deployment Agent |
Features
The Omnissa Features Table provides key dates and status details for each feature, including Affected Product Releases, End of Availability, End of General Support (EOGS), KB references, and extension information or notes. Use this table to understand the current lifecycle phase of each item and determine applicable support timelines based on Omnissa’s lifecycle policy.
Features
| Feature | Affected Product Releases | End of Availability | EOGS | KB | Extension Information / Notes |
|---|---|---|---|---|---|
| Intelligence SDK App Crash Symbolication | Workspace ONE Intelligence SDK (all versions using App Crash Symbolication) | 2025/06/25 | 2025/06/25 | KB6000838 | Feature will be removed from future Intelligence releases; crash symbolication pipeline decommissioned; no further support after June 30, 2025. |
| Legacy App Catalog in Workspace ONE UEM for SaaS UEM Customers | Workspace ONE UEM (SaaS deployments only) | 2025/04/30 | 2025/01/31 | KB95774 | Applies to SaaS UEM customers only (On-Premises not yet affected). Legacy “AirWatch Catalog” retired and replaced by Intelligent Hub App Catalog. Functionality removed after April 30, 2025 UEM update. |
| Horizon Cloud Service (HCS) first-gen Control Plane | Horizon Cloud Service (Commercial – First-Gen Control Plane) | 2023/10/31 | 2025/01/31 | KB92424 | Applies to commercial (non-FedRAMP) deployments only. After Jan. 31 2025, all customers must migrate to the Horizon Cloud Service Next-Gen Control Plane. Exception process allowed limited use post-EOA. |
| Pre-configured SMS Integration by Omnissa Workspace ONE UEM | Workspace ONE UEM (SaaS environments) | 2024/03/31 | 2024/03/31 | KB91660 | Pre-configured SMS settings provided by Omnissa removed after March 31, 2024. Customers must configure their own SMS gateway provider settings directly in the UEM console. |
| Windows 10 on Workspace ONE Intelligent Hub | Workspace ONE Intelligent Hub for Windows (with Workspace ONE UEM) | 2025/10/14 (Microsoft's EOL) | 2025/12/31 | KB6001053 | Omnissa Workspace ONE Intelligent Hub will end support for Windows 10 on December 31, 2025, coinciding with Microsoft’s end of support for the OS. This applies to standard editions only; LTSC, IoT, and ESU-licensed versions remain supported. Customers should migrate to Windows 11 before end of support. |
| Perpetual Licenses for Horizon Products | Horizon Standard, Advanced, Enterprise, Horizon Apps Standard / Advanced, App Volumes, ThinApp | Horizon Perpetual licenses: varies by product, e.g., Horizon Standard/Advanced/Enterprise EOA is May 6, 2021; Horizon Apps Advanced EOA is 2022/01/28 | Support and Subscription (SnS) End of Life for Horizon perpetual: 2025/08/11 | KB86300 | After EOA, licenses available only through Term or SaaS subscriptions. Active SnS allows upgrades to later Horizon versions during General Support phase. Technical Guidance available post-EOGS. Upgrade paths to Term or SaaS are detailed in the KB. Customers can renew SnS to extend until EOGS. |
| ChromeOS Management v1 | Workspace ONE UEM – ChromeOS Management v1 | 2024/12/31 | 2024/12/31 | KB96311 | The original v1 ChromeOS management APIs and console features are retired. Customers must migrate to ChromeOS Management v2 for ongoing support and feature updates. |
| Microsoft .NET Support for Horizon | All versions of Horizon | 2025/12/31 | 2025/12/31 | KB6000360 | Support for older Microsoft .NET Framework versions in Horizon is being retired. Customers must ensure Horizon environments run on supported .NET versions to maintain product support and security compliance. |
| Horizon Cloud Service First-Gen Control Plane Instance Planned Shutdown & Decommission Dates | Horizon Cloud Service (First-Gen Control Plane Instances) | Varies by region: 2025/06/28 – 2026/01/31 |
2025/01/31, absent an extension | KB6000900 | First-Gen instances reached EOGS Jan. 31, 2025. Planned shutdown/decommission dates vary by region. Customers must migrate to Horizon Next-Gen Control Plane to maintain access. Audit/activity logs must be retrieved before shutdown. |
| Android Legacy Device Management | Workspace ONE Intelligent Hub for Android (Legacy / Device Administrator) | 2024/08/01 | 2022/03/31 | KB95399 | Android Legacy management (Device Administrator) reached EOGS on March 31, 2022. To prevent impact, Android 8+ GMS devices must not update to Intelligent Hub versions released after Android 15 (estimated Aug 2024). Organizations should migrate devices to Android Enterprise framework. |
| Legacy Windows Support Plan for Omnissa Horizon | Horizon 7 / Horizon 8, App Volumes Agent, Dynamic Environment Manager, Horizon Client, Horizon Cloud & Azure, VMC | See Notes column | See Notes column | KB76934 |
Affected Windows Operating Systems: Windows 7 & 8.1: Microsoft extended support required for customers to receive continued support. Horizon 7 technical guidance until 2025/04/30; no new features. Horizon 8 does not support Windows 7/8.1. Windows Server 2012 R2: Supported only with Microsoft extended support; EOL 2026/10/13. Support in Omnissa Products: App Volumes: Support discontinued for Windows 7/8.1; last agent (2.18) EOL 2021/09/17, technical guidance until 2023/09/17. DEM: Support for Windows 7/8.1 until DEM 9.12 (2020Q2); EOGS 2022/06/15, technical guidance until 2024/06/15. Horizon Cloud & Azure / VMC: Follows similar support strategy; Windows 7 allowed with Microsoft ESU or supported Azure virtual desktop instances. |
| Telecom Management in Workspace ONE UEM | Workspace ONE UEM | 2024/05/01 | 2024/05/01 | KB95395 | End of General Support effective May 1, 2024. Basic and advanced Telecom Management functionality may behave unexpectedly or be removed from Workspace ONE UEM without notice after this date. Migration away from impacted capabilities is recommended. |
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