You can use a variety of procedures to diagnose and fix problems that you encounter when you create and use machines and desktop pools.
Users might experience difficulty when they use Horizon Client to access desktops and applications. You can use troubleshooting procedures to investigate the causes of such problems and attempt to correct them yourself, or you can get assistance from Technical Support.
Troubleshooting topics
- Display Problem Machines in Horizon Console
- Verify User Assignment for Desktop Pools
- Restart Desktops and Reset Virtual Machines in Horizon Console
- Shut Down Instant Clone VMs from Horizon Console
- Send Messages to Desktop Users in Horizon Console
- Manage Machines and Policies for Unentitled Users in Horizon Console
- Collect Diagnostic Information for a Linux Virtual Machine
- Troubleshooting Instant Clones in the Internal VM Debug Mode
- Horizon Agent Fails to Disconnect on an iPad Pro Horizon Client
- SSO Fails to Connect to a PowerOff Agent
- Unreachable VM After Creating a Manual Desktop Pool for Linux
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