You can perform a restart operation on a virtual desktop, which performs a graceful operating system restart of the virtual machine. You can perform a reset operation on a virtual machine without the graceful operating system restart, which performs a hard power-off and power-on of the virtual machine.
VMs maintain their network assignment when a restart or reset operation is performed.
| State | Description |
|---|---|
| In Progress | VM is working in state transformation, e.g., restarting. |
| Provisioned | When a VM is fully provisioned, it is shut down or powered off and waiting to begin boot process. |
| Agent Unreachable | VM is loaded, but the agent is not responding. Either boot still in progress or shutting down or lost network connection. |
| Available | Agent is available. |
Reset and Restart Functionality
| Pool Type | Reset Functionality (Pools, Machines, Sessions, and Horizon Clients) | Restart Functionality (Pools, Machines, Sessions, and Horizon Clients) |
|---|---|---|
| Full-clone pool (dedicated pool and floating pool without delete on logOff option enabled) | Reset the VM (Power Off and Power On VM) | Restart the VM (Graceful OS restart) |
| Instant-clone pool (floating pool) | Power Off VM > Delete VM > Create new VM > Power On | Graceful OS shut down > Delete VM > Create new VM > Power On |
| Published desktop pools | NA (Not Supported) | NA (Not Supported) |
Procedure
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In Horizon Console, select Inventory > Machines.
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On the vCenter tab, choose to restart a virtual desktop or reset a virtual machine.
Option Description Restart Desktop Restarts the virtual machine with a graceful operating system restart. This action applies only to an automated pool or a manual pool that contains vCenter Server virtual machines. Reset Virtual Machine Resets the virtual machine without a graceful operating system restart. This action applies only to an automated pool or a manual pool that contains vCenter Server virtual machines. -
Click OK.
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