Perform Failover Primary

You can failover a failed data center's primary node on the Maintenance page.

Procedure

1. In the Service Center, select appliances > maintenance.

2. In the Fail Over section of the page, enter the following information.

   • Organization id: Org ID of the appliance to which the failover is to be done.
   • Data Center name: Name of the Data Center where the appliance is located to which the failover is to be done.
   • DB instance name: Name of the database instance for failover.
   • Element ID: ID of the Desktop Manager to list New Master IP for failover. This option is visible when DB instance name is 'edb'.
   • New master IP: eth0 IP of the appliance to which the failover is to be done.

3. Click the FailOverMaster button.

4. Restart the service provider appliances.