Printing From a Remote Desktop or Published Application

With the Integrated Printing feature, you can print to a network printer or a locally attached printer from a remote desktop or published application.

To use this feature, an administrator must install Horizon Agent on the virtual machine or RDS host with the Integrated Printing option activated. For more information, see the Desktops and Applications in Horizon 8 document.

An administrator can turn off the Integrated Printing feature by using the Disable printer redirection for non-desktop client group policy setting. For more information, see the Horizon Remote Desktop Features and GPOs document.

To support native printer redirection on the Chrome client:

• The Microsoft Print to PDF driver and Microsoft XPS document Writer driver must exist on the agent side. The Microsoft Print to PDF driver and Microsoft XPS document Writer driver are inbox drivers since Windows 10. The printers need not necessarily be installed but the driver has to be present. If the printer is not present then you need to add the printer, but the driver must exist in advance.

  Navigate to the Windows Feature screen and select Microsoft Print to PDF and Microsoft XPS document Writer to add these drivers on the agent side.

  

• The staple and finishing features are only supported on the vendor's driver as the agent only produces PDF files.

• When a user selects multiple copies in the application on the agent, the file is decided and is always collated. For example, for a printing job with two pages and two copies, the output PDF is 1-2-1-2 always.

• The maximum number of times the getPrinterInfo can be called per minute is 20. Printer list is detected every one minute and if the printers number is more than MAX_GET_PRINTER_INFO_CALLS_PER_MINUTE in the chrome.printing.getPrinter API response, then the available printers in the scope of MAX_GET_PRINTER_INFO_CALLS_PER_MINUTE are supported.

Note: Printers that do not support PDF printing cannot support native printer redirection on the Chrome client.

Set Printing Preferences for the Integrated Printing Feature

You can set printing preferences in a remote desktop for the Integrated Printing feature. With the Integrated Printing feature, you can use local or network printers from a remote desktop without having to install additional printer drivers in the Windows remote desktop. For each printer available through this feature, you can set preferences for data compression, print quality, double-sided printing, color, and other settings.

In a single-user virtual machine desktop, each virtual printer appears as <printer_name>(vdi) by default. In a published desktop or published application, each virtual printer appears as <printer_name>(v<session_ID>) by default.

An administrator can use a group policy to modify the printer naming convention for client printers that are redirected. For information, see the Horizon Remote Desktop Features and GPOs document for your Horizon Agent version.

Prerequisites

To use Integrated Printing, an administrator must install the Integrated Printing feature in the remote desktop. This task involves enabling the Integrated Printing option in the Horizon Agent installer. For information about installing Horizon Agent, see the Desktops and Applications in Horizon 8 document. For information about configuring the Integrated Printing feature, see the Horizon Remote Desktop Features and GPOs document.

To determine whether the Integrated Printing feature is installed in a remote desktop, verify that the -print-redir-server.exe and -print-redir-service.exe files exist in the remote desktop file system.

Procedure

1. In the Windows remote desktop, go to Control Panel > Hardware and Sound > Devices and Printers.
2. In the Devices and Printers window, right-click the virtual printer and select Printer properties from the context menu.
3. On the General tab, click Preferences.
4. To save your changes, click OK.