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3 settembre 2026

Deploy the Omnissa Access and Infrastructure Services

The procedure that follows deploys the Omnissa Access and infrastructure services.

Update the access-profile.yml File

This file contains:

  • Cluster nodes
  • FQDN
  • Certificates
  • Tenant configuration

Procedure:

  1. Open the access-profile.yml file. For example:

    vi /opt/wss/<cluster_name>/access/access-profile.yml
    
  2. Follow the inline instructions below to update the access-profile.yml file.

    Note: The <LOAD_BALANCER_IP> placeholder used in the instructions that follow must be the IP address of the load balancer or reverse proxy you deployed in Using a Load Balancer or Reverse Proxy to Enable External Access to Omnissa Access.

    
    fqdn:
      # Domain Name i.e: if you are going to access your tenant as tenant1.example.com, your FQDN.name should be example.com
      name: example.com
      # Port associated with FQDN
      port: 443
      # IP associated with FQDN
      # tenant_name.fqdn.name should resolve to this IP, i.e: if tenant_name=tenant1 and fqdn.name=example.com, tenant1.example.com should resolve to this IP
      ip: <LOAD_BALANCER_IP>
    
    server_certificate:
      # If you need to use self-signed FQDN/LB certificate, set is_self_signed: true, else provide path to your custom certificate and key.
      is_self_signed: false
      # [Required when is_self_signed is false] Custom cert file path.
      # Place your certificate at /opt/wss/<cluster_name>/access/certs/custom_cert.pem
      custom_cert_file: /opt/wss/<cluster_name>/access/certs/custom_cert.pem
      # [Required when is_self_signed is false] Custom key file path.
      # Place your key at /opt/wss/<cluster_name>/access/certs/custom_cert_key.pem
      custom_cert_keyfile: /opt/wss/<cluster_name>/access/certs/custom_cert_key.pem
    
    first_tenant:
      # tenant_name is mandatory for all on-premises customers. All other fields are mandatory.
      tenant_name: <YOUR_TENANT_NAME>
      admin_user_name: <TENANT_ADMIN_NAME>
      admin_email: <TENANT_ADMIN_EMAIL>
      admin_first_name: <TENANT_ADMIN_FIRST_NAME>
      admin_last_name: <TENANT_ADMIN_LAST_NAME>
    
    cert_proxy:
      enabled: true
      # certificate type - FQDN_CERT or CUSTOM_CERT
      ssl_certificate_type: CUSTOM_CERT
      # [Optional] ssl_certificate_path and ssl_certificate_key mandatory if ssl_certificate_type is CUSTOM_CERT
      # SSL certificate and key must be placed at /opt/wss/<cluster_name>/access/certs/ and referenced with the full path i.e: /opt/wss/<cluster_name>/access/certs/custom_cert_proxy_cert.pem
      ssl_certificate_path: /opt/wss/<cluster_name>/access/certs/custom_cert_proxy_cert.pem
      ssl_certificate_key: /opt/wss/<cluster_name>/access/certs/custom_cert_proxy_key.pem
    
    # All IPs between client and access instances, including cluster node IPs (excluding bootstrap), need to be added to this list
    # There should be minimum of 1 IP(LB) in case load balanced access setup, if there are proxies in between your client and access LB, all proxies need to be added to this list
    # Example: ["10.0.0.x", "10.0.0.x", "10.0.0.x"]
    ip_ignore_list_for_xff_header: ["<LOAD_BALANCER_IP>", "<PROXY_IP>", "<ACCESS_NODES>"]
    
    smtp:
      enabled: true
      # [Required when enabled is true]
      host: smtp.example.com
      port: 587
      user: smtp-user@example.com
      # [Required when enabled is true] Supported value -> STARTTLS or SSL_TLS
      security_type: STARTTLS
    
  3. After updating the access-profile.yml file, run the bootstrap. For example:

    cd /opt/wss/<cluster_name>
    wso access bootstrap
    
    # Output
    creating secret engine
    creating secret engine
    creating secret engine
    Successfully synced all KV's to consul
    Successfully synced all secrets
    

    Result: This step loads the configuration into Vault and Consul.

  4. Before deploying, take a snapshot of every virtual machine in the cluster.

    Taking snapshots at this point is recommended so you can revert to the snapshots if the deployment fails.

  5. Run the following commands to deploy the services in the background, monitor the deployment from a different terminal window, and, optionally, add -v to the deploy command for more verbose output.

    Note: The deployment continues even if the terminal or SSH session is closed, and takes around 40 minutes.

    nohup wso services deploy --type full &
    
    # OUTPUT
    [1] XXXX 
    nohup: ignoring input and appending output to 'nohup.out'
    
    # Optionally, use this alternative command instead for more verbose output:
    # nohup wso services deploy --type full -v &
    
    # Press Enter, then from a different terminal window on the same machine, monitor the deployment with the following commands: 
    
    cd /opt/wss/<cluster_name>
    tail -f nohup.out
    
    # OUTPUT
    Cleaning up
    Cleans up the docker subsystem on nodes (unused images)
    Generating environment file with cluster details and secret tokens
    Verify that CA is present in trust bundle on all nodes
    <timestamp> Using additional env vars /opt/wss/<cluster_name>/additional_env_vars.env
    Deploying service control-plane-logging
    Deployment of service control-plane-logging complete
    Deploying service telegraf-statsd
    Deployment of service telegraf-statsd complete
    Deploying service telegraf-asset-server
    Deployment of service telegraf-asset-server complete
    Deploying service ingress
    Deployment of service ingress complete
    Deploying service ingress-gateway-route-reloader
    Deployment of service ingress-gateway-route-reloader complete
    Deploying service control-plane-backup
    Deployment of service control-plane-backup complete
    Deploying service client-side-load-balancer
    Deployment of service client-side-load-balancer complete
    Deploying service telegraf-uptime
    Deployment of service telegraf-uptime complete
    Deploying service cp-ops-dispatch
    Deployment of service cp-ops-dispatch complete
    Deploying service cp-ops-output-processor
    Deployment of service cp-ops-output-processor complete
    Deploying service kafka
    Deployment of service kafka complete
    Deploying service kafka-monitoring
    Deployment of service kafka-monitoring complete
    Deploying service postgres
    Deployment of service postgres complete
    Deploying service postgres-monitoring
    Deployment of service postgres-monitoring complete
    Deploying service pgbouncer
    Deployment of service pgbouncer complete
    Deploying service postgres-backup
    Deployment of service postgres-backup complete
    Deploying service postgres-diff-backup
    Deployment of service postgres-diff-backup complete
    Deploying service postgres-operations
    Deployment of service postgres-operations complete
    Deploying service postgres-operations-vacuum
    Deployment of service postgres-operations-vacuum complete
    Deploying service redis
    Deployment of service redis complete
    Deploying service redis-monitoring
    Deployment of service redis-monitoring complete
    Deploying service opensearch
    Deployment of service opensearch complete
    Deploying service coredns
    Deployment of service coredns complete
    Deploying service nginx-http
    Deployment of service nginx-http complete
    Deploying service acs
    Deployment of service acs complete
    Deploying service crypto
    Deployment of service crypto complete
    Deploying service cds
    Deployment of service cds complete
    Deploying service token
    Deployment of service token complete
    Deploying service analytics
    Deployment of service analytics complete
    Deploying service saas
    Deployment of service saas complete
    Deploying service federation
    Deployment of service federation complete
    Deploying service authcontrol
    Deployment of service authcontrol complete
    Deploying service greenbox
    Deployment of service greenbox complete
    Deploying service ws1notifications
    Deployment of service ws1notifications complete
    Deploying service ws1ntfmanager
    Deployment of service ws1ntfmanager complete
    Deploying service skycap
    Deployment of service skycap complete
    Deploying service cas
    Deployment of service cas complete
    Deploying service certproxy
    Deployment of service certproxy complete
    Deploying service commchannel
    Deployment of service commchannel complete
    Deploying service launcher
    Deployment of service launcher complete
    Deploying service ws1admin
    Deployment of service ws1admin complete
    Deploying service hubconsole
    Deployment of service hubconsole complete
    Deploying service mpsso
    Deployment of service mpsso complete
    Deploying service usergroup
    Deployment of service usergroup complete
    Deploying service nginx-stream
    Deployment of service nginx-stream complete
    All services deployed successfully
    
  6. Run the following command to check the readiness of the service.

    wso access check-service-readiness
    
    # OUTPUT
    {
      "cds": "READY",
      "acs": "READY",
      "saas": "READY",
      "crypto": "READY",
      "token": "READY",
      "ws1notifications": "READY",
      "ws1ntfmanager": "READY",
      "federation": "READY",
      "analytics": "READY",
      "authcontrol": "READY",
      "skycap": "READY",
      "greenbox": "READY",
      "cas": "READY",
      "certproxy": "READY",
      "commchannel": "READY",
      "ws1admin": "READY",
      "mpsso": "READY",
      "hubconsole": "READY",
      "usergroup": "READY",
      "launcher": "READY"
    }
    
  7. Ensure that the status of each service is in a READY state.

    If any service is in a NOT_READY state, you cannot proceed to the next phase. Troubleshoot and rectify.

    For troubleshooting steps, see A Service is in a Not Ready State.

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