You can upgrade your existing Omnissa Access virtual appliance to version 24.12.x to get the latest features, security updates, and resolved issues.
Note: The latest available version is 24.12.1.0. This documentation applies to all 24.12.x versions.
Supported Upgrade Paths
You can upgrade to Omnissa Access 24.12.1.0 from the following versions:
- 24.12.0.0
- 24.07
You can upgrade to Omnissa Access 24.12.0.0 from the following version:
- 24.07
Important:
- Omnissa Access 24.12.x does not support fresh installations.
- For upgrade to version 24.12.x, only the offline upgrade method is supported.
Compatibility with Workspace ONE UEM
Product Interoperability Matrix provides details about the compatibility of current and previous versions of Omnissa products and components, such as Workspace ONE UEM Console.
Internet Connectivity
You download the Omnissa Access appliance upgrade package from Omnissa Customer Connect to perform the offline upgrade to version 24.12.x.
Upgrade Process Options
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For your existing deployment, if you deployed a single Omnissa Access appliance, upgrade it offline as described in Upgrading Omnissa Access Offline.
Note: Expect some downtime because all services are stopped during the upgrade. Plan the timing of your upgrade accordingly.
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For your existing deployment, if you deployed multiple virtual appliances in a cluster for failover or high availability, see Upgrade an Omnissa Access Cluster.
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To upgrade from Omnissa Access with minimal downtime in a multi-data center deployment scenario, see Upgrading Omnissa Access with Minimal Downtime in the Installing and Configuring Omnissa Access guide.
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