Search for Users, Profile Archives, and Profile Archive Backups

To support users, you have to locate them in the Helpdesk Support Tool console.

Procedure

1. To search for users by name, enter a partial or complete user name and then click Search.

   Depending on your infrastructure, using a partial search string can benefit the performance. To view all users, click Search without entering a search string.

   Only the users that match the search string are displayed.

2. Select a user to view the profile archives and profile archive backups associated with the user and their sizes.

3. To search for a specific profile archive or backup, enter a search string in the Search for application text box.

   Only entries where the title matches the search string are displayed.