You can use the SEG V2 Admin page to monitor the health and diagnostics of your SEG.
The following procedure describes the steps to view the SEG health and diagnostics information.
- In the admin UI, click Monitoring from the left navigation pane.
- Click the Edge Service Session Statistics card.
- Click Active to open the SEG Health and Diagnostics monitoring screen.
The SEG diagnostics screen provides the following options to the user:
- View or download the SEG diagnostic JSON.
- Look up the specific policy from the SEG cache.
- Archive and download the SEG cached policies, redirect mappings, and diagnostic information.
- Clear redirect mappings from the SEG cache.
SEG Diagnostic APIs
The following table describes the API path and parameters for accessing the SEG diagnostics information.
SEG Diagnostics URL: GET https://<UAGIP>:9443/rest/v1/monitor/seg/diagnostics/<apiPath>.
| Response Attribute | Description |
|---|---|
diagnosticExportTime | Specify the time of generation of the statistics, in milliseconds, since the UNIX epoch time. |
apiConnectivity | Status of connectivity from the SEG to the API server. The status value can be Success or Failed. |
policyDataLoaded | Status of the policy data loading into the SEG cache. The status value can be Success, In Progress, or Failed. |
totalDevicePolicyCount | Specify the count of the device policies loaded into the SEG cache. |
lastPolicyPartialUpdate | Specify the time of the latest successful partial policy update execution, in milliseconds, since the UNIX epoch time. |
lastPolicyFullUpdate | Specify the time of the latest successful policy update execution, in milliseconds, since the UNIX epoch time. |
lastPolicyDeltaUpdate | Specify the time of the latest delta policy update execution, in milliseconds, since the UNIX epoch time. |
policyDeltaSyncEnabled | Flag to indicate if the policy delta sync is enabled. |
emailServerConnectivity | Status of connectivity from the SEG to the email server. The status value can be Success or Failed. |
requestsSinceSEGstartup | Number of ActiveSync requests since the SEG server was launched. |
lastHourRequests | Number of ActiveSync requests in the last one hour. |
last24hourRequests | Number of ActiveSync requests in the last 24 hours. |
syncStat- count- latency | Statistics for Sync requests: - Request count for the last one hour duration. - Average latency for the last 24 hours duration. |
itemOperationsStat- count- latency | Statistics for itemOperations requests: - Request count for the last one hour duration. - Average latency for the last 24 hours duration. |
sendMailStat- count- latency | Statistics for sendMail requests: - Request count for the last one hour duration. - Average latency for the last 24 hours duration. |
smartForwardStat- count- latency | Statistics for smartForward requests: - Request count for the last one hour duration. - Average latency for the last 24 hours duration. |
smartReplyStat- count- latency | Statistics for smartReply requests: - Request count for the last one hour duration. - Average latency for the last 24 hours duration. |
clusteringEnabled | Flag to indicate if the clustering is enabled. |
nodesOnline | List of nodes that are active in the cluster. |
nodesOffline | List of nodes that are listed in the MEM configuration, but not active in the cluster. |
nodesSynchronized | Flag to indicate if all the nodes in the cluster are in synchronization. |
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