Access is denied when Omnissa Horizon Client connects with RADIUS two-factor authentication.
A Horizon Client connection using RADIUS two-factor authentication displays Access Denied.
RADIUS does not receive a reply from the RADIUS server, causing Omnissa Horizon to time out.
Results
The following common configuration mistakes most often lead to this situation:
- The RADIUS server has not been configured to accept the Omnissa Horizon Connection Server instance as a RADIUS client. Each Horizon Connection Server instance using RADIUS must be set up as a client on the RADIUS server. See the documentation for your RADIUS two-factor authentication product.
- The shared secret values on the Horizon Connection Server instance and the RADIUS server do not match.
Related information
Logging in Using Two-Factor Authentication
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