You can configure Horizon Connection Server to integrate with Skyline Collector Appliance, which Omnissa Technical Support uses to diagnose and resolve issues with Omnissa Horizon. Skyline Collector Appliance pulls Horizon Connection Server logs for the Omnissa Horizon administrator user configured for log collection.
Procedure
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In Omnissa Horizon Console, create a custom role named Log Collector Administrators with the Collect Operations Logs privilege. See, Add a Custom Role in Horizon Console.
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Add a description for the custom role.
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Add a new administrator user and choose the Inventory Administrator (Read Only) role and the Log Collector Administrators custom role for the user.
Results
Skyline Collector Appliance can pull the Horizon Connection Server logs for this administrator user to diagnose and resolve Omnissa Horizon issues.
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