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1 de julho de 2026

Horizon Client for Linux Log Files

Log files can help you troubleshoot issues related to installation, display protocols, and feature components. You can create a configuration file to configure the verbosity level.

Log File Locations

Horizon Client for Linux Log Files

Type of LogsDirectory PathFile Name
Horizon Client UI/tmp/omnissa-username/horizon-client-pid.log
PCoIP client/tmp/teradici-username/pcoip_client_YYYY_MM_DD_XXXXXX.log
Real-Time Audio-Video/tmp/omnissa-username/horizon-RTAV-pid.log
USB redirection/tmp/omnissa-root/ horizon-eucusbarb-pid.log horizon-usbd-pid.log
VChan/tmp/omnissa-username/VChan-Client.log Note: This log is created when you enable RDPVCBridge logs by setting "export RDPVC_BRIDGE_LOG_ENABLED=1".
Remote MKS (mouse-keyboard-screen) logs/tmp/omnissa-username/ horizon-mks-pid.log horizon-MKSVchanClient-pid.log horizon-rdeSvc-pid.log
VdpService client/tmp/omnissa-username/horizon-vdpServiceClient-pid.log
Tsdr client/tmp/omnissa-username/horizon-ViewTsdr-Client-pid.log

Log File Configuration

You can use a configuration property, view.defaultLogLevel, to set the verbosity level for client log files, from 0 (collect all events) to 6 (collect only fatal events).

For USB-specific logs, you can use the following command-line commands:

horizon-USBArbitrator --verbose
horizon-client-usbd -o log:trace

Collecting a Log Bundle

The log collector is located at /usr/bin/horizon-client-log-collector. To use the log collector, you must have execute permissions. You can set permissions from the Linux command line by entering the following command:

chmod +x /usr/bin/horizon-client-log-collector

You can run the log collector from the Linux command line by entering the following command:

/usr/bin/horizon-client-log-collector

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