Log files can help you troubleshoot issues related to installation, display protocols, and feature components. You can create a configuration file to configure the verbosity level.
Log File Locations
Horizon Client for Mac Log Files
| Type of Logs | Directory Path | File Name |
|---|---|---|
| Horizon Client UI | ~/Library/Logs/Omnissa Horizon Client/ | horizon-client-pid.log |
| PCoIP client | ~/Library/Logs/Horizon Client | teradici-username (The current user name) |
| Real-Time Audio-Video | ~/Library/Logs/Omnissa | omnissa-RTAV-pid.log |
| USB redirection | ~/Library/Logs/Omnissa | horizon-UsbRedirectionClient-0-pid_YYYY_MM_DD_XXXXXX.log |
| VChan | ~/Library/Logs/Omnissa | horizon-MKSVchanClient-0-pid_YYYY_MM_DD_XXXXXX.log |
| Horizon Protocol | ~/Library/Logs/Omnissa | horizon-protocol-pid.log |
| Crtbora | ~/Library/Logs/Omnissa | horizon-crtbora-pid.log |
Log File Configuration
Horizon Client generates log files in the ~/Library/Logs/Horizon Client directory on the Mac client. Administrators can configure the maximum number of log files and the maximum number of days to keep log files by setting keys in the /Library/Preferences/com.omnissa.horizon.plist file on the Mac client.
plist Keys for Log File Collection
| Key | Description |
|---|---|
MaxDebugLogs | Maximum number of log files. The maximum value is 100. |
MaxDaysToKeepLogs | Maximum number of days to keep log files. This value has no limit. |
Files that do not match these criteria are deleted when you start Horizon Client.
If the MaxDebugLogs or MaxDaysToKeepLogs keys are not set in the com.omnissa.horizon.plist file, the default number of log files is 5 and the default number of days to keep log files is 7.
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