You can solve most Horizon Client problems by restarting or resetting remote desktops or published applications, or by reinstalling Horizon Client.
You can also activate log collection and send log files to Omnissa for troubleshooting.
These topics provide additional troubleshooting details.
- How to Connect to a Server in Workspace ONE Mode
- What To Do if Horizon Client Stops Responding or the Remote Desktop Freezes
- How Do I Report Horizon Client Crash Data?
- Use Horizon Client to Collect and Send Logging Information
- How Do I Activate Horizon Client Log Collection?
- How to Manually Retrieve and Send Horizon Client Log Files
- How to Deactivate Horizon Client Log Collection
- How Do I Reset a Remote Desktop or Published Application in the Horizon Client?
- How Do I Restart a Remote Desktop in the Horizon Client?
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