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2025 年 4 月 17 日

Collecting Support Data

The log collection feature creates log files that contain support data that can help troubleshoot problems with Horizon Client.

To collect support data, select Horizon Client > About Horizon Client and click Collect Support Data. Horizon Client saves log files in a ZIP file in the Desktop folder.

Log lines that include specific error information about Blast connection failures contain the Blast_Connect_Failure_Alert tag in the following Horizon Mac Client log files.

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