Using Omnissa Dynamic Environment Manager Self-Support Tool

With Dynamic Environment Manager Self-Support, end users can restore application settings from a backup or reset the settings to their defaults.

When you start Dynamic Environment Manager Self-Support, it displays a list of the applications that are managed with Dynamic Environment Manager and can have their settings reset or restored. If the Allow managing auto-start shortcuts agent configuration setting is enabled, the application list will appear on the Settings tab and the new Auto-start tab lists the shortcuts that have User-managed auto-start setting enabled, each with a check box that allows the end user to indicate whether that shortcut should be auto-started at logon. By default, this tab is hidden.

Note: Some applications might not be displayed in Dynamic Environment Manager Self-Support. This might occur if the Flex configuration file of the application is configured to be hidden from the Self-Support tool, if the Flex configuration file has been retired, or if a profile archive and profile archive backup do not exist.