Troubleshooting RSA SecureID Access Denied

Access is denied when Omnissa Horizon Client connects with RSA SecurID authentication.

A Horizon Client connection with RSA SecurID displays Access Denied and the RSA Authentication Manager Log Monitor displays the error Node Verification Failed.

The RSA Agent host node secret needs to be reset.

Procedure

1. In Omnissa Horizon Console, navigate to Settings > Servers.

2. On the Omnissa Horizon Connection Servers tab, select the Horizon Connection Server instance and click Edit.

3. On the Authentication tab, from the 2-factor authentication drop-down menu in the Advanced Authentication section, select RSA SecureID.

4. Select Clear node secret and click OK.

5. On the computer that is running RSA Authentication Manager, select Start > Programs > RSA Security > RSA Authentication Manager Host Mode.

6. Select Agent Host > Edit Agent Host.

7. Select Horizon Connection Server from the list and deselect the Node Secret Created check box.

   Node Secret Created is selected by default each time you edit it.

8. Click OK.

Related information

Logging in Using Two-Factor Authentication

Enable Two-Factor Authentication in Horizon Console

Troubleshooting RADIUS Access Denial