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March 26, 2026 Archived

AirWatch Cloud Connector Architecture

The AirWatch Cloud Connector is a Windows service that can be installed on a physical or virtual server running an English-language version of Windows 2008 R2 or higher. It operates from within your internal network and can be configured behind any existing Web Application Firewalls (WAF) or load balancers.

By initiating a secure HTTPS connection from AirWatch Cloud Connector to the AirWatch Cloud Messaging Service (AWCM), AirWatch Cloud Connector can periodically transmit information from your internal resources such as AD, LDAP, etc. to the Workspace ONE UEM console without any firewall changes. If you plan on proxying AirWatch Cloud Connector traffic through an outbound proxy, then there are settings in AirWatch Cloud Connector that allow for proxying.

Supported Configurations

Use AirWatch Cloud Connector in the following configurations:

  • Using HTTPS transport
  • Supporting HTTP traffic through an outbound proxy

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