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December 3, 2024

Configure Exchange Active Sync Mail Client (Knox)

To guarantee a secure connection to internal email, calendars, and contacts, Workspace ONE UEM uses the native email client to access EAS mail from the corporate container on Knox devices.

Once each user has an email address and email user name you can create an EAS profile with the following steps:

  1. Navigate to Devices > Profiles & Resources > Profiles > Add > Add Profile > Android (Legacy).

  2. Select Container.

  3. Configure the profile's General settings. These General profile settings determine how the profile is deployed and who receives it.

  4. Select the Exchange ActiveSync (EAS) payload.

  5. Enter the Exchange Active Settings:

    SettingDescription
    Mail ClientSelect the native email client to be used on the device from the drop-down menu.
    Account NameEnter a label for the account.
    Exchange Active Sync HostEnter the public host name for the email server.
    DomainUse lookup values to define the domain for authentication credentials.
    UserUse lookup values to define the user for authentication credentials.
    Email AddressUse lookup values to define the email address for authentication credentials.
    PasswordLeave this text box blank to allow end-users to create their own password.
    Path PrefixEnter your path prefix.
    Identity CertificateSelect an Identity Certificate from the drop-down if you require the end-user to pass a certificate to connect to the Exchange ActiveSync, otherwise selectNone (default).
    Past Days of Mail to SyncSpecify the number of past days of mail to sync.
    Sync IntervalSet to define how often EAS Mail Sync occurs.
    Sync Schedule for RoamingDetermine the sync frequency while roaming using the drop-down menu.
    Retrieval SizeIndicate the maximum email size that is automatically delivered to your device without having to download the message.
    Period CalendarSelect frequency from the drop-down menu.
    Accept CertificatesEnable to allow certificates for email authentication.
    Enable HTML EmailEnable to allow HTML formatted emails.
    Allow Email ForwardingEnable to allow emails to be forwarded.
    Email SignatureEnter a default signature that displays on outgoing emails.
    Peak DaysSchedule peak days for sync schedule.
    Peak Start TimeDetermine the hour the peak time starts.
    Peak End TimeDetermine the hour the peak time ends.
    Sync Schedule PeakSelect the time to sync schedule settings.
    Use SSLEnable SSL to encrypt EAS data enable.
    Always Vibrate On Email NotificationEnable to set the alert option for email notifications.
    Default AccountAssign the EAS account as the default for sending email messages.
  6. Select Save & Publish.

Parent topic:Knox Profiles

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