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April 9, 2026

Configuring UNC Path Redirection

​The UNC Path Redirection feature for Outlook redirects network links when opened from inside an application. Network links can be redirected from agent-to-client or from client-to-agent. Currently this feature supports redirection of network links from the Outlook application.

Examples of UNC Path Redirection

\\test.mycompany.com\share

\\test.mycompany.com\share\test

\\10.10.10.10\temp\test\test.jpg

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