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August 24, 2026

Import a Root Certificate and Intermediate Certificates into a Windows Certificate Store

If the Windows Server host on which Omnissa Horizon Connection Server is installed does not trust the root certificate for the signed TLS server certificate, you must import the root certificate into the Windows local computer certificate store. In addition, if the Horizon Connection Server host does not trust the root certificates of the TLS server certificates configured for vCenter Server hosts, you also must import those root certificates.

If the Horizon Connection Server and vCenter Server certificates are signed by a root CA that is known and trusted by the Horizon Connection Server host, and there are no intermediate certificates in your certificate chains, you can skip this task. Commonly used Certificate Authorities are likely to be trusted by the host.

You must import untrusted root certificates on all replicated Horizon Connection Server instances in a pod.

Note: You do not have to import the root certificate into vCenter Server hosts.

If a server certificate is signed by an intermediate CA, you also must import each intermediate certificate in the certificate chain. To simplify client configuration, import the entire intermediate chain to vCenter Server hosts as well as Horizon Connection Server hosts. If intermediate certificates are missing from a Horizon Connection Server host, they must be configured for clients and computers that launch Omnissa Horizon Console. If intermediate certificates are missing from a vCenter Server host, they must be configured for each Horizon Connection Server instance.

If you already verified that the entire certificate chain is imported into the Windows local computer certificate store, you can skip this task.

Note: If a SAML authenticator is configured for use by a Horizon Connection Server instance, the same guidelines apply to the SAML 2.0 authenticator. If the Horizon Connection Server host does not trust the root certificate configured for a SAML authenticator, or if the SAML server certificate is signed by an intermediate CA, you must ensure that the certificate chain is imported into the Windows local computer certificate store.

Procedure

  1. In the MMC console on the Windows Server host, expand the Certificates (Local Computer) node and go to the Trusted Root Certification Authorities > Certificates folder.

    • If your root certificate is in this folder, and there are no intermediate certificates in your certificate chain, skip to step 7.
    • If your root certificate is not in this folder, proceed to step 2.
  2. Right-click the Trusted Root Certification Authorities > Certificates folder and click All Tasks > Import.

  3. In the Certificate Import wizard, click Next and browse to the location where the root CA certificate is stored.

  4. Select the root CA certificate file and click Open.

  5. Click Next, click Next, and click Finish.

  6. If your server certificate was signed by an intermediate CA, import all intermediate certificates in the certificate chain into the Windows local computer certificate store.

    1. Go to the Certificates (Local Computer) > Intermediate Certification Authorities > Certificates folder.

    2. Repeat steps 3 through 6 for each intermediate certificate that must be imported.

  7. Restart the Horizon Connection Server service or vCenter Server service to make your changes take effect.

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