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August 24, 2026

Installation Prerequisites for Omnissa Horizon Connection Server

Before you install Horizon Connection Server, you must verify that your installation environment satisfies specific prerequisites.

  • You must have a valid license for Omnissa Horizon 8.

  • You must join the Horizon Connection Server host to a Microsoft Active Directory domain. Horizon Connection Server supports certain Microsoft Active Directory Domain Services (AD DS) domain functional levels. For more information, see the Omnissa Knowledge Base (KB) article 78652.

    The Horizon Connection Server host must not be a domain controller.

    Note: Horizon Connection Server does not make, nor does it require, any schema or configuration updates to Active Directory.

  • Do not install Horizon Connection Server on servers that have the Windows Terminal Server role installed. You must remove the Windows Terminal Server role from any system on which you install Horizon Connection Server.

  • Do not install Horizon Connection Server on a system that performs any other functions or roles. For example, do not use the same system to host vCenter Server.

  • The system on which you install Horizon Connection Server must have an IP address that does not change. In an IPv4 environment, configure a static IP address. In an IPv6 environment, machines automatically get IP addresses that do not change.

  • To run the Horizon Connection Server installer, you must use a domain user account with Administrator privileges on the system.

  • When you install Horizon Connection Server, you authorize an Administrators account. You can specify the local Administrators group or a domain user or group account. Horizon 8 assigns full administration rights, including the right to install replicated Horizon Connection Server instances, to this account only. If you specify a domain user or group, you must create the account in Active Directory before you run the installer.

  • When you are preparing virtual machines on which to install the connection servers, you must use Sysprep on each virtual machine so that each virtual machine has a unique SID before installing Horizon Connection Server on each virtual machine separately. You can clone additional virtual machines from an existing virtual machine template but you must do so prior to installing the Horizon Connection Server on the virtual machine template. Do not install Horizon Connection Server on a virtual machine, and then clone this virtual machine that has Horizon Connection Server installed into additional Horizon Connection Server virtual machines. The correct process is to first clone a virtual machine from a virtual machine template that does not have Horizon Connection Server installed, run Sysprep on each cloned virtual machine, and then install the Horizon Connection Server on each machine separately.

Note: Never import the ADAM data to a Horizon Connection Server from another Horizon Connection Server which is not part of the cluster. For example, do not import ADAM data from a different pod in a CPA environment. Doing so will override the CMS key and subsequently decryption of sensitive ADAM data will fail. This is a non recoverable error and will require building the environment again.

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