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February 19, 2025

Adjusting the Sound in Remote Desktops and Published Applications

By default, sound playback is enabled for remote desktops and published applications. A Horizon administrator can set a policy to turn off sound playback. Some limitations apply to sound playback in remote desktops and published applications.

  • To turn up the volume, use the sound control on the client system, not the sound control in the remote desktop.
  • Occasionally, the sound might go out of sync with the video.
  • In conditions of heavy network traffic, or if the browser is performing many tasks, sound quality might be reduced.

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