If an administrator has opted to participate in the Omnissa Customer Experience Improvement Program (CEIP), Omnissa collects and receives anonymous data from client systems through Omnissa Horizon Connection Server. You can configure whether to share this client data with Horizon Connection Server.
For information about configuring Horizon 8 to join the CEIP, see the Horizon 8 Administration document.
Data sharing is activated by default in Omnissa Horizon Client. You must configure the data sharing setting before you connect to a server. The setting is applied to all servers. You cannot change the Horizon Client data sharing setting after you connect to a server.
Omnissa collects data about client systems to prioritize hardware and software compatibility. If your administrator has opted to participate in the customer experience improvement program, Omnissa collects anonymous data about your deployment to respond better to customer requirements. Omnissa does not collect data that identifies your organization. Horizon Client information is sent first to the Horizon Connection Server instance and then to Omnissa, along with data about Horizon Connection Server, desktop pools, and remote desktops.
The information is encrypted when it is in transit to the Horizon Connection Server instance. The information on the client system is logged unencrypted in a user-specific directory. The logs do not contain personally identifiable information.
An administrator can select whether to participate in the Omnissa customer experience improvement program when installing Horizon Connection Server or by setting an option in Omnissa Horizon Console after the installation.
Data Collected from Horizon Clients for the Customer Experience Improvement Program
| Description | Is This Field Made Anonymous? |
|---|---|
| Company that produced the Horizon Client application | No |
| Product name | No |
| Client product version | No |
| Client binary architecture | No |
| Client build name | No |
| Host operating system | No |
| Host operating system kernel | No |
| Host operating system architecture | No |
| Host system model | No |
| Host system CPU | No |
| Number of cores in the host system's processor | No |
| MB of memory on the host system | No |
| Number of USB devices connected | No |
| Maximum concurrent USB device connections | No |
| USB device vendor ID | No |
| USB device product ID | No |
| USB device family | No |
| USB device use count | No |
Procedure
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Start Horizon Client.
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Tap Settings at the bottom of the Horizon Client window and tap Allow Data Sharing.
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Tap to toggle the Allow Data Sharing setting to on or off.
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