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February 20, 2025

Configuring Horizon 8 Client Data Sharing

If a Horizon administrator has opted to participate in the Omnissa Customer Experience Improvement Program (CEIP), Omnissa collects and receives anonymous data from client systems through Connection Server. You can configure whether to share this client data with Connection Server.

For information about configuring Horizon 8 to join the CEIP, see the Horizon 8 Administration document.

Data sharing is activated by default in Horizon Client. You must configure the data sharing setting before you connect to a server. The setting is applied to all servers. You cannot change the Horizon Client data sharing setting after you connect to a server.

Omnissa collects data about client systems to prioritize hardware and software compatibility. If your Horizon administrator has opted to participate in the customer experience improvement program, Omnissa collects anonymous data about your deployment to respond better to customer requirements. Omnissa does not collect data that identifies your organization. Horizon Client information is sent first to the Connection Server instance and then to Omnissa, along with data about Connection Server, desktop pools, and remote desktops.

The information is encrypted when it is in transit to the Connection Server instance. The information on the client system is logged unencrypted in a user-specific directory. The logs do not contain personally identifiable information.

A Horizon administrator can select whether to participate in the Omnissa customer experience improvement program when installing Connection Server or by setting an option in Horizon Console after the installation.

Data Collected from Horizon Clients for the Customer Experience Improvement Program
DescriptionIs This Field Made Anonymous?
Company that produced the Horizon Client applicationNo
Product nameNo
Client product versionNo
Client binary architectureNo
Client build nameNo
Host operating systemNo
Host operating system kernelNo
Host operating system architectureNo
Host system modelNo
Host system CPUNo
Number of cores in the host system's processorNo
MB of memory on the host systemNo
Number of USB devices connectedNo
Maximum concurrent USB device connectionsNo
USB device vendor IDNo
USB device product IDNo
USB device familyNo
USB device use countNo

Procedure

  1. Start Horizon Client.

  2. Tap the Settings (gear icon) in the upper-right corner of the Horizon Client window and tap Allow data sharing.

  3. Tap to toggle the Allow data sharing option to on or off.

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