As a Workspace ONE UEM admin, you have the opportunity to impact the quality and effectiveness of our products by participating in a product improvement program. Our programs enable our research & development team to test on a scrubbed version of our customers’ production data, which is essential for meeting real-world needs.
What can you do with the Product Improvement Programs page?
The path to the settings page in the Workspace ONE UEM console is Groups & Settings > All Settings > Admin > Product Improvement Programs.
With the Product Improvement Programs page, you can help with Omnissa's Product Quality Improvement Program and Omnissa’s Customer Experience Improvement Program (“CEIP”).
Determine your Organization Group hierarchy
Before you review and modify settings, understand the two types of inheritance/override options for the organization group hierarchy available at the top and bottom of the settings page and determine your choices. For more information about these settings, see Override Versus Inherit Setting for Organization Groups.
- Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
- Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.
Participate in Omnissa's Product Quality Improvement Program
Select Yes to influence the experience users encounter while interacting with our products. By opting in to this program, you help us to run critical tests utilizing an anonymous and sanitized version of your production data.
Your participation is essential to helping our team ensure your experience using our products is always the best it can be.
To learn more about this program, see Customer Quality Improvement Program.
Participate in Omnissa's Customer Experience Improvement Program
Select Yes to contribute technical information related to the performance, configuration, and use of Workspace ONE UEM. Your participation improves and benchmarks our products and services, fixes problems, and helps us to advise customers on the usage of our software.
The CEIP provides Omnissa with information that enables Omnissa to improve its products and services, to fix problems, and to advise you on how best to deploy and use our products. As part of the CEIP, Omnissa collects technical information about your organization’s use of Omnissa products and services on a regular basis in association with your organization’s Omnissa license key(s). This information does not personally identify any individual. For additional information regarding the CEIP, please see the Trust & Assurance Center at https://www.omnissa.com/trust-center/.
The data is used by Omnissa and its service providers strictly on an aggregated basis.
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