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February 19, 2025

Restart Desktops and Reset Virtual Machines in Horizon Console

You can perform a restart operation on a virtual desktop, which performs a graceful operating system restart of the virtual machine. You can perform a reset operation on a virtual machine without the graceful operating system restart, which performs a hard power-off and power-on of the virtual machine.

Reset and Restart Functionality
Pool TypeReset Functionality (Pools, Machines, Sessions, and Horizon Clients)Restart Functionality (Pools, Machines, Sessions, and Horizon Clients)
Full-clone pool (dedicated pool and floating pool without delete on logOff option enabled)Reset the VM (Power Off and Power On VM)Restart the VM (Graceful OS restart)
Instant-clone pool (floating pool)Power Off VM > Delete VM > Create new VM > Power OnGraceful OS shut down > Delete VM > Create new VM > Power On
Published desktop poolsNA (Not Supported)NA (Not Supported)

Procedure

  1. In Horizon Console, select Inventory > Machines.

  2. On the vCenter tab, choose to restart a virtual desktop or reset a virtual machine.

    OptionDescription
    Restart DesktopRestarts the virtual machine with a graceful operating system restart. This action applies only to an automated pool or a manual pool that contains vCenter Server virtual machines.
    Reset Virtual MachineResets the virtual machine without a graceful operating system restart. This action applies only to an automated pool or a manual pool that contains vCenter Server virtual machines.
  3. Click OK.

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