Troubleshooting Launch Errors in Omnissa Access

You can troubleshoot Horizon, Horizon Cloud, and Citrix resource launch failures by viewing error messages about the root cause and suggested solutions in the Omnissa Access console.

Procedure

1. In the Omnissa Access console, select Monitor > Reports.

2. Select Audit Events from the list of reports.

3. Set the Type as LAUNCH or LAUNCH_ERROR.

4. Select a time frame and click Show.