As you go through the upgrade process, having an ordered list of tasks helps ensure you complete all the steps required for a successful upgrade. Learn more about all the steps you can use track your progress as you upgrade your instance of Workspace ONE UEM.
| Step | Task |
|---|---|
| Step 1: | Prepare for Your Upgrade |
| Verify Site URLs | |
| Validate Directory Service Connectivity | |
| Check validity of your APNs Certificate | |
| Verify Hardware Requirements | |
| Perform SQL Preparations | |
| Verify SQL User Permissions | |
| Stage your Installer files on all servers | |
| Step 2: | Stop All Websites and Services on All Console and Device Services Servers |
| Stop Application Server Services | |
| Step 3: | Backup the Workspace ONE UEM Database and VM Snapshot the Device Services and Console Servers |
| Back up the Workspace ONE UEM Database | |
| Back up the Workspace ONE UEM console and Device Services Server (if your servers are virtualized) | |
| Step 4: | Upgrade Your Workspace ONE UEM Database, Console Server, and Device Services Server |
| Upgrade to latest database version | |
| Run the Workspace ONE UEM Application Installer | |
| Run the latest patch installer | |
| Step 5: | Validate the Upgrade |
| Verify Workspace ONE UEM Services are Running | |
| Verify the Installation | |
| Validate Custom Administrator Roles | |
| Verify Directory Service Settings | |
| Verify the Site URLs | |
| Validate GEM Functionality | |
| Complete the Post Upgrade Checklist |
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