As you go through the upgrade process, having an ordered list of tasks helps ensure you complete all the steps required for a successful upgrade.
Use this list to learn more about all the steps and track your progress as you upgrade your instance of Workspace ONE UEM.
| Step | Task |
|---|---|
| 1 | Prepare for Your Upgrade |
| Verify Workspace ONE UEM Configurations | |
| - Verify Site URLs | |
| - Validate Directory Service Connectivity | |
| - Check validity of your APNs Certificate | |
| - Verify Hardware Requirements | |
| - Perform SQL Preparations | |
| - Verify SQL User Permissions | |
| - Stage your Installer files on all servers | |
| 2 | Stop All Services on All Console and Device Services Servers |
| - Stop All Websites | |
| - Stop Application Server Services | |
| 3 | Back Up Workspace ONE UEM Databases and Servers |
| - Backup the Workspace ONE UEM Database and VM Snapshot the Device Services and Console Servers | |
| - Back up the Workspace ONE UEM Database | |
| - Back up the Workspace ONE UEM Console and Device Services Server, if your servers are virtualized | |
| 4 | Upgrade Your Workspace ONE UEM Database, Console Server, and Device Services Server |
| - Upgrade to latest database version | |
| - Run the Workspace ONE UEM Application Installer | |
| - Run the latest patch installer | |
| 5 | Validate the Workspace ONE UEM Upgrade |
| - Verify Workspace ONE UEM Services are Running | |
| - Verify the Installation | |
| - Validate Custom Administrator Roles | |
| - Verify Directory Service Settings | |
| - Verify the Site URLs | |
| - Validate GEM Functionality | |
| - Complete the Post Upgrade Checklist |
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