Omnissa Horizon Client for iOS Release Notes

Horizon Client for iOS 2306 | 6 JUL 2023

The Horizon® Client™ for iOS allows you to connect to and use remote desktops and published applications from an iOS-based device such as an iPhone or iPad.

What's New

Horizon Client for iOS 2306 has the following new features.

Support for iOS 17 and iPadOS 17
Support for iOS client:get friendly device name from HUB for iOS 16
Due to Apple’s privacy policy change, starting with iOS 16 the iOS client will not be able to get the device friendly name from Apple, but instead, a general name such as "iPhone" or "iPad". To address this, a new feature was added to allow Workspace One UEM administrators to create and define a friendly device name for the device in the Horizon iOS client.

For information about new remote desktop features, see the Omnissa Horizon 8 2306 Release Notes.

Before You Begin

Horizon Client for iOS is supported with the following deployment types:
- Horizon 8 2006 and later
  - Enhanced external keyboard features require Connection Server and Horizon Agent version 2111 (8.4.0) or later.
- Horizon Cloud in Microsoft Azure
- Horizon Cloud Service - next-gen
Horizon Client for iOS requires iOS 14.x, iPadOS 14.x, iOS 15.x, iPadOS 15.x, iOS 16.x, iPadOS 16.x, iOS 17.x, or iPadOS 17.x
Install and upgrade Horizon Client for iOS just as you do any other iOS app, by going to the Apple Store. For a link to the Horizon Client app in the Apple Store, go to the Horizon Client Downloads page.
For system requirements and installation instructions, see the Horizon Client for iOS Guide.

Resolved Issues

We are always working to improve Horizon Client for iOS with every release. This release reports no major bug fixes.

Known Issues

The following sections describe known issues related to the operation and performance of Horizon Client for iOS.

For known issues specific to the use of Horizon Client in a Horizon Cloud Service - next-gen environment, see the Horizon Cloud Service - next-gen Release Notes.

Remote application icon does not appear in the Unity Touch sidebar

When High Resolution Mode is enabled and you run certain remote applications (such as Notepad), the icon of the remote application does not appear in the Unity Touch sidebar and a default image appears instead. This problem occurs only with Horizon Agent 7.1 and earlier.

Workaround: None.

Input Methods

Unity Touch sidebar cannot show changes in the All Programs menu

The Unity Touch sidebar cannot show changes in the All Programs menu for new software that you install during that same session.

Workaround: In order to see items for new software that you just installed, disconnect from the desktop and then connect again.
Shift key in the top row of the onscreen keyboard

The Shift key in the top row of the onscreen keyboard or in the navigation keys is for entering key combinations, such as Ctrl+Shift. If you need to capitalize a letter or type an exclamation point (!) or question mark (?) or another symbol that you create by using the Shift key, use the up arrow as you would in the standard onscreen keyboard.

Workaround: None.
Onscreen keyboard input does not immediately switch between native iOS apps and Horizon Client in Split View mode

Onscreen keyboard input does not immediately switch between native iOS apps and Horizon Client in Split View mode. For example, if an iOS native app is on the right side of Split View mode and a Horizon Client remote application is on the left side of Split View mode and you input data in the iOS native app, when you click in the remote application, your input goes to the iOS native app instead of to the remote application.

Workaround: Click another point to change the cursor position. The onscreen keyboard input is switched correctly.
Keyboard input does not work

When you connect to a Linux desktop, some keyboard input does not work. For example, if you are using a non-English IME on both the client device and the remote desktop, some non-English keys are not displayed correctly.

Workaround: Set the English IME on the client device and set the non-English IME on the remote desktop.
Keyboard shortcut bar appears at the bottom of the screen

When you connect to a remote desktop from an iPad, the keyboard shortcut bar appears at the bottom of your screen.

Workaround: To dismiss the shortcut bar, open the iPad Settings app, tap General , tap Keyboard , and toggle off the Shortcuts option.

Connectivity

iPhone, iPad, and Android clients consume one per device license each for PCoIP and MS RDP instead of one for both

When you connect to an RDS (Remote Desktop Session) desktop with the PCoIP display protocol, a license is issued to your iOS device. If you later connect to the same RDS desktop with a third-party app that uses RDP (such as Microsoft Remote Desktop), a second license is issued to your iOS device. This problem occurs because PCoIP and RDP record different names for your device on the license server. For example, if your iPhone is named Jane's iPhone, PCoIP records the name as JANES-IPHONE and RDP records the name as Jane-s-iPhone.

Workaround: None.

Display and Multimedia

Incompatibility with Picture-in-Picture

Horizon Client for iOS does not work with the iOS Picture-in-Picture feature.

Workaround: None
External monitor mirrors the entire screen instead of showing only the remote desktop or application

If you launch Horizon Client on the right side of Split View mode, connect to a remote desktop or application, and then enter presentation mode, the external monitor mirrors the entire screen (touchpad and desktop or application) instead of showing only the remote desktop or application. This is a third-party issue.

Workaround: Move Horizon Client to the left side of Split View mode.

Audio and Video

Displayed frame is mirrored in left-right direction in some apps

When a camera on the client device is redirected with the Real-Time Audio-Video (RTAV) feature, the preview is mirrored in the left-right direction in some apps.

Workaround: None.
Horizon Client exits unexpectedly

Occasionally, Horizon Client exits unexpectedly during a long video meeting.

Workaround: None.

Documentation

Horizon Client for iOS documentation is in the Omnissa Product Documentation portal.

Localized Content for Omnissa Docs

For details on Omnissa's localization strategy, see Announcing Omnissa Localization Support.

Support Contact Information

To receive support and learn more about support policies, see Omnissa Customer Connect.

For information on filing a support request in Customer Connect and via Cloud Services Portal, see KB 6000005.

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