Getting Started with Omnissa Identity Service

Omnissa Identity Service is available as a cloud service through Omnissa Connect and, for on-premises deployments, as a service bundled with Omnissa Access on-premises version 26.07 and later. To get started, see the section that applies to your deployment scenario.

• Getting Started with Omnissa Identity Service - Cloud Service
• Getting Started with Omnissa Identity Service - On Premises

Getting Started with Omnissa Identity Service - Cloud Service

Your Workspace ONE subscription automatically includes Omnissa Identity Service if you are onboarding though Omnissa Connect. In the Omnissa Connect console, the End User Management option in the left pane takes you to the Omnissa Identity Service interface.

Important: Before you get started with Omnissa Identity Service, review Configuring User Provisioning and Identity Federation with Omnissa Identity Service.

Prerequisites

• You have a new organization in Omnissa Connect. Omnissa Identity Service is available for new organizations only.
  Note: For existing organizations, migration is available for certain scenarios. See the Migrating Directories to Omnissa Identity Service (Limited Availability) documentation for existing organizations.

• You have onboarded Omnissa services through Omnissa Connect. See the Omnissa Connect documentation for information about the onboarding process.

• You have the following roles:

  • Omnissa Connect Organization roles: Organization Administrator or Organization Owner
  • Super Admin role in the Omnissa Access service
  • Administrator role in the services you plan to integrate with Omnissa Identity Service. For Workspace ONE UEM, the Console Administrator role or an equivalent custom role is required.

  For information about role assignments in Omnissa Connect see Administrators.

Procedure

1. Log in to the Omnissa Connect console.

2. Select Identity Management > End User Management from the left pane.

   

3. On the End User Management page, click Launch End User Management to launch Omnissa Identity Service.

   

   Omnissa Identity Service opens in a new tab in the browser.

4. In the Identity Service tab, click Get Started.

   

Getting Started with Omnissa Identity Service - On Premises

Omnissa Identity Service is bundled with Omnissa Access on-premises version 26.07 and later. When you install Omnissa Access, Omnissa Identity Service is installed by default. After deployment, you can access the service from the Omnissa Access console.

Important: Before you get started with Omnissa Identity Service, review Configuring User Provisioning and Identity Federation with Omnissa Identity Service.

Prerequisites

• You have installed Omnissa Access 26.07 or later on premises.
• Your Omnissa Access deployment is publicly reachable and has a valid TLS certificate. This is required so that third-party cloud identity providers such as Entra ID can connect to Omnissa Identity Service.
• No directories or identity providers are configured in Omnissa Access.
• You have the following roles:
  • Super Admin role in the Omnissa Access service
  • Administrator role in the services you plan to integrate with Omnissa Identity Service. For Workspace ONE UEM, the Console Administrator role or an equivalent custom role is required.

Procedure

1. Log in to the Omnissa Access console.

2. Select Integrations > Identity Service.

   

3. Click Configure SCIM Provisioning.

   

   Omnissa Identity Service opens in a new tab in the browser.

4. In the Identity Service tab, click Get Started.

   

What to do next

Configure Omnissa Identity Service.

• To integrate with Microsoft Entra ID, see Integrating Omnissa Identity Service with Azure Active Directory.
• To integrate with Okta, see Integrating Omnissa Identity Service with Okta.
• To integrate with Google Workspace, see Integrating Omnissa Identity Service with Google Workspace.
• To integrate with another SCIM 2.0-based identity provider, see Integrating Omnissa Identity Service with a Generic SCIM 2.0 Identity Provider.