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September 22, 2025 Archived

Prepare the RSA Authentication Manager Server for Use with Omnissa Access

To make Omnissa Access the authentication agent, the RSA SecurID security console must be configured with the host name and IP address of the Omnissa Access connector.

Prerequisites

  • Omnissa Access connector with the User Auth services installed. See the Installing Omnissa Access Connector documentation.

    Make sure that all User Auth service instances in your environment are Omnissa Access Connector version 21.08. You cannot configure User Auth authentication methods if you mix connector versions 21.08 and 20.x.

  • Verify that an RSA Authentication Manager appliance version 8.2 SP1 or later is installed and functioning on the enterprise network. For information about installing and configuring RSA Authentication Manager (RSA SecurID server), see RSA documentation.

    Version 8.2 SP1 or later is required with Omnissa Access connector 21.08 or later. If you are using an earlier version of the connector, see earlier versions of the Managing User Authentication Methods in Omnissa Access guide for requirements.

Procedure

  1. On a supported version of the RSA SecurID security console, add the Omnissa Access connector host name and IP address as an authentication agent. Enter the following information.

    OptionDescription
    HostnameThe fully qualified domain name (FQDN) of Omnissa Access connector. For example, connectorserver.example.com.
    Important: Beginning with Omnissa Access connector version 21.08, you must use the fully qualified domain name while adding the authentication agent. If you have already added the connector as an authentication agent using the NetBIOS name instead of the FQDN, add another entry using the FQDN. Leave the IP address field empty for the new entry. Do not delete the old entry.
    IP addressThe IP address of Omnissa Access connector.
    Alternate IP addressIf traffic from the connector passes through a network address translation (NAT) device to reach the RSA Authentication Manager server, enter the private IP address of the appliance.

What to do next

Go to the Omnissa Access console Integrations > Connector Authentication Methods page to configure RSA SecurID (cloud deployment).

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