Omnissa Workspace ONE Intelligent Hub for macOS Release Notes

What's in the Release Notes

Omnissa Workspace ONE Intelligent Hub for macOS Release Notes describe the new features and enhancements in each release. This page contains a summary of the new capabilities, issues that have been resolved, and known issues that have been reported in each version.

Workspace ONE Intelligent Hub 26.06 - July 2026

This version is now Generally Available. macOS Hub files will be progressively deployed across customer environments within the next 24 hours. No action is required; your environment will automatically receive the update during this period.

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

Registered Mode
Devices managed by a third-party MDM solution can now be enrolled in Registered Mode to access Workspace ONE capabilities — starting with Digital Employee Experience (DEX) — without requiring a full MDM migration or changes to the existing primary management configuration. For more information, see Registered Mode.

Platform SSO in Setup Assistant with Workspace ONE Access
Platform SSO now integrates with the Workspace ONE UEM ADE workflow to streamline authentication for macOS devices. By leveraging Apple's Extensible SSO framework, registration is completed during the macOS Setup Assistant, reducing repeated credential prompts for end users. IT administrators can configure identity provider (IdP) authentication using Omnissa Access, delivering a seamless and secure onboarding experience for ADE-enrolled devices. For more information, see Configure Platform SSO in Setup Assistant.

Minimum Requirements

The following are the minimum requirements:

macOS 12 (Monterey) or later.
Workspace ONE UEM Console 2410 or later. For more information, see the Knowledge Base article Workspace ONE (WS1) UEM Console Release and End of General Support Matrix (2960922).
Intelligent Hub 26.04 is backward compatible with existing features on older servers.

Download Instructions

We strongly recommend using Intelligent Hub for macOS version 24.11 or later on devices enrolled in Workspace ONE UEM 2410 or later. While Hub for macOS 24.07 series remains supported for backward compatibility, upgrading ensures optimal performance and feature availability.

If automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 26.06 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices and Users > Apple > Apple macOS > Intelligent Hub Settings.
Alternately, download files for Intelligent Hub 26.06 for macOS by logging into Customer Connect.
Workspace ONE Intelligent Hub 26.06 is also available at getwsone.com.

Resolved Issues

HUBM-13030: Internal apps for macOS devices can't be downloaded.
HUBM-12517: When an account has a long “Full Name”, during enrollment, the Intelligent Hub interface fails to wrap or adapt the text.
HUBM-12463: The Munki cache on macOS is not getting purged correctly after application installation.
HUBM-12196: Hubhealth Process Crashing on MacOS Hub.
HUBM-11328: On-demand install requests for dedicated applications initiated from Intelligent Hub intermittently time out, preventing app installations from completing successfully.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 26.04 - May 2026

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

This release of Intelligent Hub for macOS includes bug fixes and accessibility improvements to enhance your Hub experience.

Minimum Requirements

The following are the minimum requirements:

macOS 12 (Monterey) or later.
Workspace ONE UEM Console 2410 or later. For more information, see the Knowledge Base article Workspace ONE (WS1) UEM Console Release and End of General Support Matrix (2960922).
Intelligent Hub 26.04 is backward compatible with existing features on older servers.

Download Instructions

If automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 26.04 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices and Users > Apple > Apple macOS > Intelligent Hub Settings.
Alternately, download files for Intelligent Hub 26.04 for macOS by logging into Customer Connect.
Workspace ONE Intelligent Hub 26.04 is also available at getwsone.com.

Resolved Issues

HUBM-12454: Internal macOS apps fail to install when deployed via the console or Intelligent Hub.
HUBM-12345: Apps remain in a loading state after selecting the install button in the Hub catalog.
HUBM-12341: force_install_after date and "Keep App Updated Automatically" assignment do not trigger updates on devices running older app versions.
HUBM-11957: Script or Sensor Environment Variables are not encrypted and are readable by normal users on macOS.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 26.01.1 - March 2026

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have focused on bug fixes only.

Minimum Requirements

The following are the minimum requirements:

macOS 12 (Monterey) or later.
Workspace ONE UEM Console 2406 or later. For more information, see the Knowledge Base article Workspace ONE (WS1) UEM Console Release and End of General Support Matrix (2960922).
Intelligent Hub 26.01.1 is backward compatible with existing features on older servers.

Download Instructions

If automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 26.01 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices and Users > Apple > Apple macOS > Intelligent Hub Settings.
Alternately, download files for Intelligent Hub 26.01 for macOS by logging into Customer Connect.
Workspace ONE Intelligent Hub 26.01.1 is also available at getwsone.com.

Resolved Issues

HUBM-10959: Installation Status for Internal macOS App is reported as "Removed by User" under Device Details View > Apps.
HUBM-11653: "MS Defender" Application version not detected as installed.
HUBM-11674: Retrieve the application version from package info while sending partial app sample.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 26.01 - January 2026

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have focused on bug fixes only.

Minimum Requirements

The following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 26.01.
Intelligent Hub 26.01 is backward compatible with existing features on older servers.

Download Instructions

If automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 26.01 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices and Users > Apple > Apple macOS > Intelligent Hub Settings.
Alternately, download files for Intelligent Hub 26.01 for macOS by logging into Customer Connect.
Workspace ONE Intelligent Hub 26.01 is also available at getwsone.com.

Resolved Issues

HUBM-11637: Hub checks for older restrictions plist on enrollment even though branding changes renamed the process.
HUBM-11677: Application stuck on Installing for macOS.
HUBM-11680: Some sensors on Mac devices running Hub 24.11.4 have experienced issues, despite having been installed for several years and not receiving any recent changes.
HUBM-11701: MAL samples update to align with 25.11 release.
HUBM-11705: Hub does not retry App Metadata fetch on failure, leading to repeated app install attempts.
HUBM-10815: Several Macs are failing to evaluate some sensors and there are different errors in the troubleshooting logs.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 25.11 - December 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

The following new features are added in this release:

Added SSO extension agent to support for enabling macOS Platform SSO with Workspace ONE Access as the Identity Provider (IDP) or as a broker for third-party IDPs. See Omnissa Documentation for reference.
Enabled support for device registration and compliance to enforce Conditional Access policies with Entra ID through Intune Company Portal.
Included LogVault logs when uploading logs to UEM for better troubleshooting and diagnostics.

Note: While both AAD and Intune Company Portal based device registration and compliance are currently supported, we strongly recommend using Intune Company Portal (ICP) for device registration and compliance. AAD tool will be de-supported in near future.

Minimum Requirements

The following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 25.11.
Intelligent Hub 25.11 is backward compatible with existing features on older servers.

Prerequisites

The Certificate-Based Authentication (CBA) certificate must be assigned to the device before Platform SSO registration begins.
Refer to Omnissa Documentation for configuring Platform Single Sign On with Access.
Refer to Omnissa Documentation for prerequisites and notes to enable device registration and compliance with Entra ID via Intune Company Portal.

Download Instructions

If automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 25.11 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices and Users > Apple > Apple macOS > Intelligent Hub Settings.
Alternately, download files for Intelligent Hub 25.11 for macOS by logging into Customer Connect.
Workspace ONE Intelligent Hub 25.11 is also available at getwsone.com.

Resolved Issues

HUBM-11052: Multiple macOS devices are not processing commands, causing a discrepancy in the reported device state.
HUBM-10861: Intermittent Failures with macOS Hub Azure Conditional Access Registration.
HUBM-10542: Intelligent Hub falls into a memory leak after a certain time during post-enrollment.
HUBM-10367: Hub for macOS crashes post-enrollment, during application deployment.
HUBM-9269: Intelligent Hub 24.07.3 fails to promptly install and report scoped packages post-enrollment.
HUBM-8673: Hub 2404 application not installing from Hub catalog unless hubd reset.
HUBM-11375: Enabling Company portal SSO extension and triggering Entra ID registration fails on first attempt.
HUBM-10141: App install status is reported only after all apps have been installed on the macOS.
HUBM-9590: Critical local privilege escalation vulnerability in Airwatch Hub for macOS - Insecure File Operations in /private/tmp.
HUBM-9464: App window with CBA certificate prompt appears during PEO and persists even after Certificate Acceptance.

Known Issues

On macOS versions later than 15.3.1, the Platform Single Sign-On registration information pop-up may intermittently fail to dismiss. Status: Issue reported to Apple (ticket raised).
The Platform Single Sign-On registration user interface displays "Not Now" and "Continue" buttons. If the user selects "Not Now", the OS retries at a later time, but that time is not defined. Status: Issue reported to Apple (ticket raised).
On newly enrolled macOS devices using Intelligent Hub, the Endpoint Security profile may not apply correctly. Specifically, application restrictions defined in the profile might fail or break. To address this, add a version of the same Endpoint Security profile (without changing the payload) and assign to the impacted devices. This issue will be resolved in macOS Intelligent Hub version 25.11.1.

Workspace ONE Intelligent Hub 24.11.4 - November 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have focused on bug fixes only.

Minimum Requirements

The following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.11.4.
Intelligent Hub 24.11.4 is backward compatible with existing features on older servers.

Download Instructions

If automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 24.11.4 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
Alternately, download files for Intelligent Hub 24.11.4 for macOS by logging into Customer Connect.

Note
- Workspace ONE Intelligent Hub 24.11.4 is not available at getwsone.com at this time.
- Administrators must perform a Device Delete from UEM before re-enrolling a device via Hub. Do not add Workspace ONE Intelligent Hub as an Internal application by assigning Apps in Workspace ONE UEM. This type of configuration is not supported and can lead to unexpected behavior.
- After upgrading to macOS Hub version 24.11.4, any device that requires FileVault encryption but currently has an unencrypted disk will display a FileVault notification prompt. Refer KB article for more details on inconsistent notifications.
- Admins must perform a Device Delete from UEM before re-enrolling a device via Hub.

Resolved Issues

HUBM-10860: macOS Hub inconsistently loading the app catalog.
HUBM-11267: macOS devices in ModStack environment are seeing profiles reinstalling repeatedly.

Known Issues

VPP apps cannot be removed from application catalog, as installation and removal of such apps are currently unsupported.

Workspace ONE Intelligent Hub 24.11.3 - July 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

This release introduces essential updates to accommodate the web domain change associated with the Omnissa branding.

With Omnissa branding, the web domain for Workspace ONE products has changed. This release includes the necessary modifications to support the new web domain, ensuring seamless communication between the Workspace ONE Intelligent Hub for macOS and select backend services.

This release also includes crash fixes to improve your Intelligent Hub experience.

Minimum Requirements

Following are the minimum requirements:

Intelligent Hub for macOS 24.11.3 is only compatible with UEM version 2410 and later.
macOS version 12 or later is required to install Intelligent Hub version 24.11.3.

Download Instructions

If devices are enrolled to Workspace ONE UEM 2402 or later, enable the Automatic Updates in UEM console. Even if devices have a previous version of the Workspace ONE Intelligent Hub installed, this new version of the Intelligent Hub application seamlessly updates over the existing application version without disrupting the functionality.
Automatic Updates are enabled by default. You can enable Automatic Updates in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

Note: Workspace ONE Intelligent Hub 24.11.3 is not available at getwsone.com at this time.

Resolved Issues

None.

Known Issues

If you experience any issues during the Hub upgrade process, please refer to the workaround provided in the KB article. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.11.2 - April 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have focused on bug fixes only.

Minimum Requirements

Following are the minimum requirements:

Intelligent Hub for macOS 24.11.2 is only compatible with UEM version 2410 and later.
macOS version 12 or later is required to install Intelligent Hub version 24.11.2.

Download Instructions

If devices are enrolled to Workspace ONE UEM 2402 or later, enable the Automatic Updates in UEM console. Even if devices have a previous version of the Workspace ONE Intelligent Hub installed, this new version of the Intelligent Hub application seamlessly updates over the existing application version without disrupting the functionality.
Automatic Updates are enabled by default. You can enable Automatic Updates in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

Note: Workspace ONE Intelligent Hub 24.11.2 is not available at getwsone.com at this time.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.11.1 - March 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have focused on resolving Hub upgrade issue with Headless Mac minis and intermittent Hub application crash during application catalog refresh.

Minimum Requirements

Following are the minimum requirements:

Intelligent Hub for macOS 24.11.1 is only compatible with UEM version 2410 and later.
macOS version 12 or later is required to install Intelligent Hub version 24.11.1.

Download Instructions

If devices are enrolled to Workspace ONE UEM 2402 or later, enable the Automatic Updates in UEM console. Even if devices have a previous version of the Workspace ONE Intelligent Hub installed, this new version of the Intelligent Hub application seamlessly updates over the existing application version without disrupting the functionality.
Automatic Updates are enabled by default. You can enable Automatic Updates in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

Note: Workspace ONE Intelligent Hub 24.11.1 is not available at getwsone.com or Omnissa Connect.

Resolved Issues

HUBM-8952: Intelligent Hub does not get updated for Headless mac minis despite enabled Automatic updates to use latest version

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.11 - February 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

With this release, Intelligent Hub for macOS has a new application Bundle ID to reflect Omnissa branding. Other features in this release include,

Enhanced Hub logs - Workflow logs are included in Hub logs, a new log end point is implemented for increased logs limit and package URL printed by Hub logs are now masked.
Improved Sensor reporting - You can now report the Sensor values for scheduled event ensuring the samples are sent to UEM as and when the periodic Sensors execute.

Minimum Requirements

Following are the minimum requirements:

Intelligent Hub for macOS 24.11 is only compatible with UEM version 2410 and later.
macOS version 12 or later is required to install Intelligent Hub version 24.11.

Download Instructions

If devices are enrolled to Workspace ONE UEM 2402 or later, enable the Automatic Updates in UEM console. Even if devices have a previous version of the Workspace ONE Intelligent Hub installed, this new version of the Intelligent Hub application seamlessly updates over the existing application version without disrupting the functionality.
Automatic Updates are enabled by default. You can enable Automatic Updates in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

Note: Workspace ONE Intelligent Hub 24.11 is not available at getwsone.com or Omnissa Connect.

Resolved Issues

HUBM-8840: Delayed Sensor Reporting - Last Executed time Sensor Drift.
HUBM-8749: Issues deploying products to macOS when WS1 is on 24.07.0. Product provisioning fails to deploy the package.
HUBM-8616: Script assigned to mac OS devices is not getting executed when the device restarts. It only executes when deployed.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.07.8 - August 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

This release provides the fix for the application crashes observed in Intelligent Hub for macOS version 24.07.7.

Minimum Requirements

The following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.8.
Intelligent Hub 24.07.8 is backward compatible with existing features on older servers.

Download Instructions

For devices enrolled in Workspace ONE UEM versions 2402 to 2406, if automatic updates are enabled, the Intelligent Hub for macOS application will automatically update to version 24.07.8 without any disruption. Enable automatic update settings in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
For devices enrolled in Workspace ONE UEM version 2410 and later, select Intelligent Hub 24.07.8 for macOS version in the UEM console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings. Alternately, download files for Intelligent Hub 24.07.8 for macOS by logging into Customer Connect and submitting a request on the Request Previous Binaries page.

Note: We strongly recommend using Intelligent Hub for macOS version 24.11 and later on devices enrolled in Workspace ONE UEM 2410 and later.
For devices enrolled in Workspace ONE UEM 2305, direct end-users to download the Workspace ONE Intelligent Hub 24.07.8 for macOS from getwsone.com.

Resolved Issues

HUBM-10877: HUB Crashing on macOS latest GA version.

Known Issues

HUBM-9946: On installing On Demand app it shows up with Re-INSTALL button instead of INSTALL button on catalog and Auto to On Demand also results in RE-INSTALL button instead of UPDATE.
HUBM-10920: App got uninstalled in app folder, but spinner status is observed in catalog.
HUBM-10880: Indeterminate spinner STATUS observed on Hub App and a blank Activity Monitor too.

Workspace ONE Intelligent Hub 24.07.7 - August 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

This release introduces essential updates to accommodate the web domain change associated with Omnissa branding.

Minimum Requirements

The following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.7.
Intelligent Hub 24.07.7 is backward compatible with existing features on older servers.

Download Instructions

Download the Intelligent Hub for macOS version 24.07.7.
If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402 or later, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

None.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.07.6 - April 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have focused on bug fixes only.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.6.
Intelligent Hub 24.07.6 is backward compatible with existing features on older servers.

Download Instructions

Download the Intelligent Hub for macOS version 24.07.6.
If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402 or later, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

HUBM-9372: Application Blacklist profile is deployed on device even though the device is excluded from the profile assignment.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.07.5 - March 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have redesigned the profile version attributes shared in device state exchange and profile sampling to support UEM modern stack architecture.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.5.
Intelligent Hub 24.07.5 is backward compatible with existing features on older servers.

Download Instructions

Download the Intelligent Hub for macOS version 24.07.5.
If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402 or later, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.07.4 - February 2025

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have the following features:

Changes required to support the new Omnissa branding of Workspace ONE Assist application.
Enabled collecting workflowd process logs while requesting the logs from UEM.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.4.
Intelligent Hub 24.07.4 is backward compatible with existing features on older servers.

Download Instructions

Download the Intelligent Hub for macOS version 24.07.4.
If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402 or later, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

HUBM-8749 Having issues deploying products to macOS when the Intelligent Hub version is 24.07.0.
HUBM-8965: Include Name attribute for Profile resource in DeviceStateResponse.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.07.3 - December 2024

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have updated the Installer name, License agreement, Privacy link and other branding changes to reflect the Omnissa branding.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.3.
Intelligent Hub 24.07.3 is backward compatible with existing features on older servers.

Download Instructions

Download the Intelligent Hub for macOS version 24.07.3.
If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402 or later, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

Known Issues

HUBM-8952: Headless mac minis intermittently not seeing Hub getting auto updated.

Workspace ONE Intelligent Hub 24.07.2 - December 2024

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have mostly focused on the bug fixes.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.2.
Intelligent Hub 24.07.2 is backward compatible with existing features on older servers.

Download Instructions

Download the Intelligent Hub for macOS version 24.07.2.406 package.

Note: The version 24.07.2.398 package is impacted and should not be used. If you attempt to upgrade to version 24.07.2.398, the upgrade will fail, but it will not affect the existing version of Intelligent Hub currently running on the macOS devices. The existing Intelligent Hub version on macOS devices will remain intact and continue to function as expected.
If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

HUBM-8923: DeviceStateRequest fails to send due to indefinite wait on “profiles -P -v Command” in hubd.
HUBM-8948: Fixed the issue where only web links showed in Intelligent hub instead of Internal apps on several macOS devices.

Known Issues

ARES-31043: “Out of date” installation status for the profiles.
MACOS-5296: Hub catalog takes sometime to refresh the application list.

Workspace ONE Intelligent Hub 24.07.1 - September 2024

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

There are no new features to report in this release.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.1.
Workspace ONE Intelligent Hub 24.01 is backward compatible with existing features on older servers.

Download Instructions

If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2402, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305, then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

HUBM-8277: Unmanaged profiles are erroneously removed.
HUBM-8262: DSM behavior improvements.
UBM-8676: Addresses macOS 15 application pop up notifications.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.07 - September 2024

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

In this release, we have mostly focused on improving and updating the features.

Starting from this release, we are dropping the support for macOS 11.
Firewall status reporting for macOS Sequoia.
We have updated to the latest network framework for the command module.

Minimum Requirements

Following are the minimum requirements:

macOS version 12 or later is required to install Intelligent Hub version 24.07.

Note
- As of 20.06, macOS 10.12 is no longer supported. See KB here.
- As of 21.09, macOS 10.13 is no longer supported. See KB here.
- As of 22.08, macOS 10.14 is no longer supported. See KB here.
- As of 23.10, macOS 10.15 is no longer supported. See KB here.
- As of 24.07, macOS 11 is no longer supported. See KB here.
- As of 24.10, macOS 12 will no longer be supported. See KB here.
Hub Services require Workspace ONE UEM 1904+.
Seeded Notifications and System Extension payload for App & Process restrictions requires Workspace ONE UEM 2105+.
hubCLI profiles require Workspace ONE UEM 1910+.
hubCLI sensors require Workspace ONE UEM 2010+.
hubCLI support for managed software updates via MDM commands requires Workspace ONE UEM 2210+.
Intelligent Hub 24.07 is backward compatible with existing features on older servers.
Privacy Preferences payloads require Workspace ONE UEM 1907+ for macOS version 10.14+ For more information on Privacy Preferences, see Omnissa Connect.

Download Instructions

macOS Intelligent Hub 24.07 will be seeded in Workspace ONE UEM version 2408. If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2408, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305,then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Note: 24.07 will be seeded in UEM 2408, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Premise customers to update.

Resolved Issues

HUBM-8107: Unable to request macOS Hub logs.
HUBM-8247: macOS Hub does not prompt the user to log out to encrypt disk.
HUBM-8310: macOS Hub Hung State.
HUBM-8546: Transmit/sample intervals are not updated for the sensors whenever there is a change in the UEM.
HUBM-8017: App status changing from installed to Not installed, awaiting install on device.
HUBM-8643: Application Status Reporting Discrepancy.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 24.04 - May 2024

New Features
Minimum Requirements
Download Instructions
Resolved Issues
Known Issues

New Features

Added complete support for the new Workspace ONE UEM modernization stack.
Updated to the latest network framework for the command module.

Minimum Requirements

Following are the minimum requirements:

macOS version 11 or later is required to install Intelligent Hub version 24.04.
- Note : As of 20.06, macOS 10.12 is no longer supported. See KB here.
- Note : As of 21.09 macOS 10.13 is no longer supported. See KB here.
- Note : As of 22.08 macOS 10.14 is no longer supported. See KB here.
- Note : As of 23.10 macOS 10.15 is no longer supported. See KB here.
Hub Services require Workspace ONE UEM 1904+
Seeded Notifications and System Extension payload for App & Process restrictions requires Workspace ONE UEM 2105+.
hubCLI profiles require Workspace ONE UEM 1910+.
hubCLI sensors require Workspace ONE UEM 2010+.
hubCLI support for managed software updates via MDM commands requires Workspace ONE UEM 2210+.
Intelligent Hub 24.04 is backward compatible with existing features on older servers.
Privacy Preferences payloads require Workspace ONE UEM 1907+ for macOS version 10.14+ For more information on Privacy Preferences, see Omnissa Connect.

Download Instructions

Download Instructions
- If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2310, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.
- Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.
- If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2305,then direct end-users to download the Workspace ONE Intelligent Hub from getwsone.com.

Resolved Issues

HUBM-8024: Fixed an issue where the system was unable to deploy the Global Protect application on macOS devices.
HUBM-8070: Fixed an issue where the same macOS Sensors were seen frequently when clicking on Scripts in Hub Catalog.
HUBM-8067: Fixed an issue where the Hub Services template was set to disable app ratings (macOS) but ratings were still made to apps.
HUBM-8089: Fixed a macOS Hub Hung State.

Known Issues

CRSVC-48548: Modern Stack only - DSM is not honoring the ManagedButUninstalled state. The team is currently working on a fix.

Documentation

Find the FAQs about Workspace ONE Intelligent Hub App here.
Find the release notes for Digital Employee Experience Management (DEEM) here.

Support Contact Information

To receive support, either submit a ticket through the Support portal or call your local support line.

You can also check out the Knowledge Base (KB) Article How to file a support request for a description of the multiple methods available for you to contact Workspace ONE Support to address issues regarding your product.

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