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2026 年 10 月 15 日

Roles and Responsibilities

The following personas interact with Workspace ONE Browser Plugin:

RolesResponsibilities
ITSM Service Desk AssociateWorks on tickets in the ITSM tool. Opens the extension, logs in, and uses available device actions. Does not log in to Hub directly—Hub acts as the authorization engine.
Super AdminAdmins cannot control the availability of device actions on a per-user basis.
Hub AdminManages Hub administration. May also serve as the ITSM Browser Plugin Admin.

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