Upgrade App Volumes Agent

To upgrade your App Volumes agent, download and run the latest version of the Omnissa App Volumes installer.

You can also upgrade the agent silently. See Upgrade App Volumes Agent Silently.

Note: During the upgrade, if a failure occurs or the upgrade is cancelled, the installer for App Volumes agent rolls back to the previously installed version of the agent. After the rollback, the agent virtual machine must be restarted.

Prerequisites

• If you use an unsupported version of App Volumes, ensure that you are aware of this upgrade requirement.

• If you are upgrading from an earlier version of App Volumes agent which is directly installed on Windows endpoints, then you must use an App Volumes production license for the upgrade to be successful.
  For more information about the licensing requirements, see Obtain a License for the Standalone App Volumes Agent Configuration.

• Schedule a maintenance window to ensure that there is no service degradation during the uninstall and subsequent upgrade process.

• Upgrade the App Volumes Manager.

  Note: Ensure that the App Volumes Manager version used is the same version or a later version of the App Volumes agent.

  See Upgrade App Volumes Manager.

• Unassign all applications and Writable Volumes from the target computer where you plan to upgrade the agent.

• To upgrade App Volumes agent to a non-persistent virtual desktop environment, a separate base image must be used.

• To assign a Writable Volume to a user, non-persistent virtual desktop must be used.

• When upgrading to a non-persistent virtual desktop, all application packages and Writable Volumes must be unassigned from the target computer where you plan to upgrade the agent.

Procedure

1. Log in as administrator on the machine where the App Volumes agent is installed.

2. Download the latest App Volumes installer from the All Downloads page.

3. Locate the App Volumes installer you have downloaded and run the setup.msi file.

4. Select the App Volumes agent component in the Installer window and click Install.

5. Click Next to begin the installation.

   The installer backs up the configuration files and services.

6. Click Finish when you see the confirmation message.