Upgrade App Volumes Agent

To upgrade your App Volumes agent, download and run the latest version of the Omnissa App Volumes installer.

You can also upgrade the agent silently. See Upgrade App Volumes Agent Silently.

Note:

• During the upgrade, if a failure occurs or the upgrade is cancelled, the installer for App Volumes agent rolls back to the previously installed version of the agent. After the rollback, the agent virtual machine must be restarted.

• You cannot upgrade from an existing agent installed in a virtual desktop infrastructure environment to the App Volumes agent which you intend to directly install in the Windows endpoints. For information about why you might want to directly install the agent on the Windows endpoints, see Deliver App Volumes Applications Using Device Management Tools.

Prerequisites

• If you use an unsupported version of App Volumes, ensure that you are aware of this upgrade requirement.

• Schedule a maintenance window to ensure that there is no service degradation during the uninstall and subsequent upgrade process.

• Upgrade the App Volumes Manager.

  Note: Ensure that the App Volumes Manager version used is the same version or a later version than the App Volumes agent.

  See Upgrade App Volumes Manager.

• Unassign all AppStacks and writable volumes from the target computer where you plan to upgrade the agent.

• Using App Volumes on a persistent virtual desktop:
  • If you have used the beta version for this feature, you cannot directly upgrade to this version. You can only upgrade from an existing App Volumes agent version to this version.
  • Separate base images must be used when upgrading the App Volumes agent for persistent and non-persistent pool deployments.
  • Ensure that you are aware of the rest of the considerations for Using App Volumes on a Persistent Virtual Desktop.

Procedure

1. Log in as administrator on the machine where the App Volumes agent is installed.

2. Download the latest App Volumes installer from the All Downloads page.

3. Locate the App Volumes installer you have downloaded and run the setup.msi file.

4. Select the App Volumes agent component in the Installer window and click Install.

5. To begin the installation, click Next.

   The installer backs up the configuration files and services.

6. When you see the confirmation message, click Finish.