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July 21, 2026

Insufficient Video RAM

To support PCoIP, a virtual machine that runs a desktop or an RDS host must have a minimum of 128 MB of video RAM.

A black screen is displayed when a user connects to a desktop or an application using PCoIP.

The virtual machine does not have enough video RAM.

Procedure

  • Configure at least 128 MB of video RAM for each virtual machine.

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