Deleting a Provisioned Directory in Omnissa Identity Service

The only way to deactivate the Omnissa Identity Service integration with a configured identity provider is to delete the directory from your Omnissa Connect console. Deleting the directory deletes all provisioned users and groups and deletes the provisioning and identity federation configuration. Deleting a directory is a permanent action that cannot be undone.

When you delete the directory:

• The directory is deleted from Omnissa Identity Service and from the downstream products and services in which it appears.
• All the provisioned users and groups are deleted from Omnissa Identity Service and from the downstream products and services.
• The users no longer have access to apps in the Workspace ONE Intelligent Hub app or portal.
• The integration between Omnissa Identity Service and your identity provider is deleted.

Caution: If you want to add the directory again, you will have to configure user provisioning and identity federation with your identity provider again.

Prerequisites

• You have the following roles:

  • Organization Administrator and Organization Owner roles in Omnissa Connect (for Omnissa Identity Service cloud service only)
  • Super Admin role in the Omnissa Access service
  • Administrator roles in the services you integrate with Omnissa Identity Service. For Workspace ONE UEM, the Console Administrator role or an equivalent custom role is required.

• If any authentication methods associated with the directory that you want to delete are used in Omnissa Access policies, you must remove them from the policies before deleting the directory.

Procedure

1. Navigate to Omnissa Identity Service.

   • Cloud: Log in to the Omnissa Connect console, select Identity Management > End User Management from the left pane, then click Launch End User Management.
   • On premises: Log in to the Omnissa Access console, select Integrations > Identity Service, then click Configure SCIM Provisioning.

   Omnissa Identity Service opens in a new tab in the browser.

2. Click View on the directory card.

3. Click Delete.

   For example: