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August 19, 2026

User Attribute Mapping for Omnissa Identity Service

As part of setting up user provisioning, you specify user attributes to sync from your identity provider to Omnissa Identity Service. Some of these attributes are required by Omnissa Identity Service and Omnissa services to support basic functionality. Other attributes are optional. Omnissa Identity Service also supports custom attributes that you can use to sync any user attribute.

Required SCIM Attributes

You must sync the following SCIM attributes from your identity provider to Omnissa Identity Service to ensure basic functionality.

In your identity provider, add the attribute listed in the SCIM Attribute column and map it to your identity provider attribute. The Workspace ONE Attribute column displays the name of the attribute as it appears in Omnissa services.

SCIM Attributes Required by All Omnissa Services


SCIM AttributeWorkspace ONE AttributeDescription
userNameuserNameThe unique identifier of the user, often in the format user@domain. userName is typically used by the user to authenticate.

All users must have a unique and non-empty userName value. If any user is missing a userName value, provisioning does not succeed.

externalIdexternalIdThe unique identifier for users in the Omnissa directory.

All users must have a unique and non-empty externalId value. If any user is missing an externalId value, provisioning does not succeed.

Note: Omnissa Identity Service does not support updating a user's externalId value after the user is provisioned. To update a user's externalId value, you must delete and reprovision the user from the identity provider.

emails[type eq "work"].valueemailUser’s work email address. The attribute must include the type "work".

All users must have a non-empty value for this attribute.
name.givenNamefirstNameUser’s first name.

All users must have a non-empty value for this attribute.
name.familyNamelastNameUser’s last name.

All users must have a non-empty value for this attribute.
activeactiveThe identifier that indicates whether the user is active or deactivated.

All users must have a non-empty value for this attribute.

Additional Attributes Required for Horizon Cloud

If Horizon Cloud is integrated with Omnissa Identity Service, additional attributes are required. See Using Omnissa Identity Service with Horizon Cloud.

Additional Attributes Required for Omnissa Access Integration with Horizon 8

If Omnissa Access is integrated with Omnissa Identity Service, and you want to configure Horizon 8 virtual apps collections in Omnissa Access, the following additional attributes are required:

User Attributes

SCIM AttributeWorkspace ONE Attribute
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:onPremisesUserPrincipalNameonPremisesUserPrincipalName
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:distinguishedNamedistinguishedName

Group Attributes

SCIM AttributeWorkspace ONE Attribute
urn:ietf:params:scim:schemas:extension:ws1b:2.0:Group:distinguishedNamedistinguishedName

Note: For more information about Omnissa Access integration with Horizon, see Set up Your Omnissa Access Environment for Horizon Integration.

Optional SCIM Attributes

In addition to the required attributes, Omnissa Identity Service supports the following optional attributes.

In your identity provider, add the attribute listed in the SCIM Attribute column and map it to your identity provider attribute. The Workspace ONE Attribute column displays the name of the attribute as it appears in Omnissa services.

Optional SCIM User Attributes Supported by Omnissa Services

SCIM AttributeWorkspace ONE Attribute
urn:ietf:params:scim:schemas:core:2.0:User:displayNamedisplayName
urn:ietf:params:scim:schemas:core:2.0:User:name.familyNamelastName
urn:ietf:params:scim:schemas:core:2.0:User:name.givenNamefirstName
urn:ietf:params:scim:schemas:core:2.0:User:name.middleNamemiddleName
urn:ietf:params:scim:schemas:core:2.0:User:nickNamenickName
urn:ietf:params:scim:schemas:core:2.0:User:phoneNumbersphone
urn:ietf:params:scim:schemas:core:2.0:User:profileUrlprofileUrl
urn:ietf:params:scim:schemas:core:2.0:User:titletitle
urn:ietf:params:scim:schemas:core:2.0:User:userNameuserName
urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:costCentercostCenter
urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:departmentdepartment
urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:divisiondivision
urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumberemployeeID
urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:organizationorganization
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:adSourceAnchorsourceAnchor
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:distinguishedNamedistinguishedName
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:domaindomain
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:userPrincipalNameuserPrincipalName

Custom SCIM Attributes

In addition to the required and optional attributes, Omnissa Identity Service supports a few custom attributes. You can use these custom attributes to sync any attribute from your identity provider.

In your identity provider, add the attribute listed in the SCIM Attribute column and map it to the identity provider attribute that you want to sync. Make sure that you use the full attribute path, for example, urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:customAttribute3. The Workspace ONE Attribute column displays the name of the attribute as it appears in Omnissa services.

Custom Attributes Supported by Omnissa Services

SCIM AttributeWorkspace ONE Attribute
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:customAttribute1Custom1
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:customAttribute2Custom2
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:customAttribute3Custom3
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:customAttribute4Custom4
urn:ietf:params:scim:schemas:extension:ws1b:2.0:User:customAttribute5Custom5

How to Map Attributes

For specific information about how to map user attributes in your identity provider, see:

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