Deploy and Manage Omnissa Workspace ONE Web

Learn to deploy, track, and monitor Workspace ONE Web on a user device using the Workspace ONE UEM console.

Deploy Workspace ONE Web

Configure Workspace ONE Web to deploy as a public application and utilize this simplified deployment workflow to seamlessly push it to end users.

1. Navigate to Apps & Books > Applications > Native > Public.

2. Select Add Application.

3. Configure the fields on the screen that appears.

   Settings	Description
   Managed By	View the organization group the application uploads in.
   Platform	Choose the appropriate platform.
   Name	Enter a descriptive name in the field to help search for the application in an app store.
   Search App Store	Select to search for the application in the app store. To search the Google Play Store in an on-premises deployment, you must integrate a Google Account with the Workspace ONE UEM MDM environment.

4. Review the information that automatically populates in the Info tab.

5. Add smart groups from the Assignment tab.

6. Use the Deployment tab to determine how your end users receive the app. End users find and download recommended apps in the app store. To make finding and deploying it easier, you can recommend it through the UEM console or automatically push it to your devices.

7. Assign Terms of Use.

8. Save and Publish.

For more information on the process for deploying public applications in full detail, refer the Workspace ONE UEM Mobile Application Management (MAM) Guide at Omnissa Product Documentation.

Allow Workspace ONE Web to Accept Self-Signed Certificates

Trust Store includes root certificates from trusted Certificate Authorities (CA) that are used to validate certificate presented by the server in SSL connection.

With the websites of self-signed SSL certificate, untrusted website warning messages appeared upon access. To avoid such error messages to appear in the users device, you can provide the trust store certificate with the SDK applications to support the trusting websites with the self-signed SSL certificates. Users can use self-signed SSL certificates for their websites without any untrusted site errors.

Push down certificates to unmanaged devices using SDK profiles.

1. Navigate to Groups and Settings >> All Settings > Apps > Settings and Policies > Profiles.
2. Create an SDK profile, If not exist.
3. Select the SDK profile in which you want to push the self-signed certificate.
4. Navigate to Credentials.
5. Upload the Self-Signed Certificate.
6. Save the changes.
7. Navigate to Groups and Settings >> All Settings > Apps > Workspace ONE Web.
8. Select the SDK Profile in iOS or Android SDK Profile field and Save.

Track and Monitor the Performance of Workspace ONE Web.

Ensure that Workspace ONE Web is running at its best by using the following logs and analytics:

• Request SDK and Web app logs from a managed device through the UEM console.

  1. Log in to the UEM console as a System Administrator.
  2. Go to DEVICES > List View.
  3. Select your device and go to Apps to see a list of apps installed on it.
  4. Select Workspace ONE Web.
  5. Tap Request Logs and select Upload Application logs currently available.
  6. Select OK
  7. Go to More > Attachments > Documents and download the zip folder to get the logs.

• Monitor Performance of Web using Workspace ONE Intelligence

  Using the Workspace ONE Intelligence console, you can monitor the usage and performance metrics of Workspace ONE Web. To know more about Omnissa Intelligence, see Omnissa Intelligence Products related documents at Omnissa Product Documentation.

Enable Users to Upload Files from Workspace ONE Content Repositories

Workspace ONE Web lets users to upload files or documents present in the Workspace ONE Content repositories or local storage to a web application opened in Web app. This feature requires the Content app admin to set the SDK custom setting PolicyEnableFileProvider to true when configuring the Content app. For more information, see the Omnissa Workspace ONE Content admin guide at Omnissa Product Documentation.