Omnissa Workspace ONE Web for iOS

Learn to securely browse your company's intranet, internet, scan QR codes, and manage your favorite bookmarks with Workspace ONE Web on iOS.

Workspace ONE Web works in either of the following two modes based on the admin configuration:

• Default Browsing Mode
• Kiosk Mode

Using Workspace ONE Web in Default Browsing Mode

The default browsing mode provides a secure browsing experience and includes the following key features.

Elements	Description
Search Bar	Enter the URL that you want to navigate using the default search engine. Use Paste and Go option to open a copied link and the Paste and Search option to search for copied text.
Scan QR codes	Scan the QR code by pressing the icon. Based on the settings made by your admin, you might not be able to see the QR code in the URL bar. The associated website is launched when a QR code is detected. If the QR code does not direct you to a website, the text embedded in the QR code is displayed on the page, where you can copy the text to the clipboard or search the text verbatim.
Bookmarks and Recent	View all the bookmarks and recently viewed pages.
Forward/Backward	Navigate forward and backward through previously visited web pages.
Menu	Select to view additional options.
Home	Return to the Workspace ONE Web home page. Your administrator sets the home page. If the home page is set to blank, all bookmarks and recently viewed pages are readily available as tiles on the home page.
Tabs Preview	Add new tabs or close existing tabs from here. Open a new tab page to use tabbed browsing for multiple web views and to access QR code icon from the URL bar. Additionally, you can also open a new tab by selecting a bookmark.

How to Add Widget for Bookmark ?

You can include a device widget that displays the bookmarks configured in the Web app. This feature allows you to launch the Web app faster in Workspace ONE Web directly from the device's home screen, making it easier to access bookmarks.

Menu Options in Web

Elements	Description
Bookmarks	View all the bookmarks. Bookmarks are displayed as tiles on the home screen depending on your administrator's configurations.
Downloads	View your downloaded files in the download manager. You can delete the files or open them in apps that are permitted by your administrator.
History	View and manage your browsing history. If you do not want a record of the websites you visit, you can clear the browsing data based on a specific time range or choose to clear browsing cache, cookies, or browsing history.
Settings	Configure web to meet your needs.
Enable Fullscreen	Enable the fullscreen view.
Summarize	See Obtain an AI-generated Summary of a Web Page.
Share	Access the share option based on your administrator’s Workspace ONE UEM console settings (DLP policies). From these options, you can copy and email your link or print the page.
Find in Page	Search for required text in the webpage.
Desktop Mode	Request a desktop view of the sites you browse. Disable Desktop Mode to continue viewing sites in the mobile view.
Delete Bookmark	Delete a saved bookmark.
Text Zoom	Resize the page text. The text size will only apply on the opened tab.

Settings

Customize your Web using Settings page.

Elements	Description
Search Engine	Tap the arrow to select a different search engine than the one that appears by default.
Desktop Mode	Turn on the toggle to request a desktop view of the sites you browse. Turn off the toggle to continue viewing sites in the mobile view.
Manage Browsing Data	Tap and select any of the following: Browsing History – Delete search history of webpages. Clear Cookies – Clear cookies from websites viewed. Clear Cache – Clear cache to enhance web performance and reduce perceived lag time.
Lockdown Mode	Use this toggle to override Lockdown Mode on Web. By default, this toggle is enabled. Lockdown Mode is a security feature that protects the device. For more information, see About Lockdown Mode.
Account	View the Server URL of your organization.
Privacy	Privacy details – Displays the Workspace ONE Web privacy screen (scrolling enabled). When configured by your administrator, you can access your company’s privacy policy from within Workspace ONE Web. Data Sharing – Changes the Data Sharing setting. When turned off, the data sharing screen is not displayed. Information is not collected from the device to optimize the app experience.

Support

Elements	Description
Web Documentation	Access the user guide for help with your Workspace ONE Web app.
Enable rage shake	Enable this feature to prevent accidental invoking of the Support screen.
Email logs	If the device has configured Boxer as a managed account, use it as default email account to send the logs through email. If not, open the app list to choose and send the logs as email attachment. Note: To enable logging option on Workspace ONE Web app, ensure to set Logging to Enabled in Workspace ONE UEM console > Groups and Settings > All Settings > Apps > Settings and Policies > Settings. Subsequently, the options Enable diagnostics logging, Email logs, and Send Logs to administrator are enabled on Web app.
Send logs to administrator	Toggle on this option to collect the logs of your Web app and send logs to your administrator.
Copy logs	Copy the logs to clipboard.
Copy logID	Used to fetch specific log from Analytics portal like Intelligence.
Clear Logs	Clear the logs.
Enable diagnostics logging	Toggle on this option to enable debug logging and safari web inspector.

Manage your Bookmarks

Depending on your administrator's settings, bookmarks appear as tiles on the home screen. You can reorganize or delete your bookmarks by using the Edit option on the Bookmarks page. This option makes your work easy to access frequently used web pages, saving you time and effort from having to navigate through multiple bookmarks.

All managed and personal bookmarks are alphabetically sorted by default. You can also search them by title or URL. If the bookmarks do not have icons, the Bookmark page displays the first letter of the title set by you or your administrators as the bookmark icon.

Web clips that your organization has distributed can also be viewed as bookmarks. If your administrator has configured it, some webclips open in full screen mode. To return to normal screen mode, either reopen Workspace ONE Web or open a new tab. To refresh the webpage in full screen mode, pull down the webpage.

Elements	Description
Managed	View bookmarks pushed to your device from your administrator.
Personal	View and manage personally bookmarked sites.
Search	Search managed/personal bookmarks.
Delete	Delete a personal bookmark.

Edit Bookmark

You can edit saved personal bookmarks.

Elements	Description
Name	Edit the Name of a personal bookmark.
URL	View the saved URL. Currently, you cannot edit a saved URL.
Upload new icon	Upload a new icon or replace an existing icon for a saved personal bookmark. By default, the favicon of the bookmarked page is displayed. You can either choose the icon from the Photos or click a new picture using the Camera. Note: The custom bookmark icons are saved on the local device only.

Obtain an AI-generated Summary of a Web Page

Workspace ONE Web is integrated with Apple Intelligence to provide an instant summary of the web page currently in focus. To control this feature, administrators can configure the AllowWebpageSumarrisation key-value pair (KVP) through the Workspace ONE UEM console.

Pre-requisites

The Summarize option is available to device users only when the following conditions are met:

• Apple Intelligence is activated on the user's iOS device.
• The user is using Workspace ONE Web with a managed account.
• The administrator has configured this feature as part of the organization's policies.

By default, the KVP value is set to false and no summary is generated. When the administrator sets the KVP value to true, a Summarize option is displayed in the Web menu. When the user taps this menu item, the textual content of the web page in focus is summarized and displayed on the screen.

Autonomous Single App Mode (ASAM)

Workspace ONE Web on iOS supports Autonomous Single App Mode (ASAM) with Admin Passcode-based entry and exit. ASAM lets an app enable or disable Single App Mode on its own, without intervention from an MDM or admin, when you have enabled the app for ASAM in the Workspace ONE UEM Console. This lets you lock a device to Workspace ONE Web for a specific time; all other apps become available again once the app control is restored. The Admin Passcode allows on-site managers or supervisors to exit Single App Mode locally, without requiring intervention from the MDM administrator.

For more information, see Autonomous Single App Mode in Workspace ONE Web.

Using Workspace ONE Web in Kiosk Mode

Kiosk Mode limits browsing to the Home page and Bookmarks configured by the administrator. The URL bar is non-editable and Scan QR code is not accessible by default.

There are two Kiosk modes available.

• Single tab – User can access Home page and bookmarks configured by the administrator on a single tab only. Loading of external URL is not allowed.

• Multi tab – User can access Home page and bookmarks configured by the administrator on multiple tabs. Loading of external URL is allowed.

Additional Features Available in Both Kiosk Modes

• Forward/Backward – Navigate forward and backward through previously visited web pages.

• Home – Return to the Workspace ONE Web home page set by the administrator.

• Bookmark – User can access the bookmarks page based on the bookmarks added by the administrator.

• Settings – To access Settings in Kiosk mode, press and hold the home button for 5 seconds. The following options appear:

  • Support - Share logs for diagnostic purposes.
  • Advanced - View and renew certificates.

• Edit URL bar and Scan QR codes – To enable URL bar and Scan QR Code on Multi tab, use the KVP "EditURLBarInKioskMode". For more information, see Key Policies of Workspace ONE Web.

Optimize Your Browsing Experience with Workspace ONE Web for iOS

You can boost your browsing experience by using the following tips and tricks.

• Clear inactive tabs

  To free up space for new pages and sites, you can configure Workspace ONE Web to automatically close inactive tabs after a certain period. To set the time frame, navigate to Settings > Clear Tabs and select a time based on your preferences.

• Set iOS Web as the default browser

  Users can set Workspace ONE Web as default browser by following these steps:

  1. Navigate to Web Settings and select Default Browser App, which opens the Web Settings in iOS settings app.
  2. Select Web as your default browser app.

• Send log files from Web to your admin

  You can send SDK, Web, and Web SDK logs to the UEM console by navigating to the Workspace ONE Web Settings page and selecting Send logs to Administrator. The sharing of logs from the device is mainly helpful for diagnostic purposes when Web is used in single app mode, especially on frontline or rugged devices where the current options to copy and email logs do not work.

• Authenticate URLs using Yubikey through PIV-D

  Workspace ONE Web supports URL authentication with Yubikey using derived credentials. YubiKey is a hardware authentication device that helps you access websites securely. This technique necessitates the installation of the PIV-D app on your device, and the public certificates downloaded to the PIV-D app from the Yubikey device. You can follow the following steps for URLs that require integrated authentication through derived credentials.

  1. Navigate to the URL which requires Yubikey based authentication.
  2. Tap the PIV-D sign-in option. When you select the option, it launches the PIV-D app.
  3. Enter the Yubikey pin in the Unlock Accessory window.
  4. Tap the Yubikey device to authenticate. Successful authentication shows success message on screen.
  5. Tap the back option to return to the Web app.

• Sign out of your standalone Web app

  When using Workspace ONE Web in standalone enrollment mode, you have the option to sign out. Signing out of Web unenrolls the device and deletes all Web application data and settings from the device. Moreover, you may be signed out of other applications on the device that share the same user credentials. You can navigate to Web Settings > Account and select the Sign Out option to sign out of Workspace ONE Web.

• Securely Access URLs

  You can enhance your secured browsing experience with the following features of Workspace ONE Web:

  • When you load a URL with no scheme, Workspace ONE Web makes https as a default scheme and loads the website.
  • When you access a URL with http, a warning is displayed saying the connection is not secure and not to exchange any critical information on that website.
  • There is an admin configuration that can enforce all the URLs to load with https scheme.

Rate and Review your Experience with Workspace ONE Web for iOS

You can rate your Web app experience and leave a review on App Store right from within the app. The app prompts you to rate the experience at various points in your journey of using the app. This feedback helps the product team improve the app and continue to provide you a great experience.

Adjust Text Size of your Websites

You can set a page zoom percentage for all web pages loaded within your Workspace ONE Web app. To do so, click the menu button and then select the Text Zoom option to change the size of the text on the opened website. For the page zoom level, you can choose from 50% to 200%. The default is 100%. When you modify the page zoom percentage, the option honors the change when you load/reload a web page in Web. For example, if the page zoom percentage is 75%, the web page loads at 75% zoom in Web.

App Intents

With App Intents, application actions can be easily accessible through system experiences such as Siri, Spotlight, and Shortcuts, allowing users to quickly perform frequent tasks or access information without opening the app.

Intents supported

• View Browsing History
• View Settings
• View Bookmarks
• View Downloads
• Browse URL/Text
• Scan QR code
• Email Logs
• Send Logs to Admin
• Load Home Page

Supported External Keyboard Shortcuts (iPad)